Based on 496 Reviews

Average

4.5

(496 Reviews)
5 Star
361
4 Star
55
3 Star
56
2 Star
20
1 Star
4

Reviews

  • user2

    We love our umbrella!

    We have had flimsy, outdoor metal gebos over the last 10 years. This 12 x 12 umbrella permanently solved the problem. It is sturdy, easy to wind up and down and covers at least as much area as the gebos, but without the legs! Ours arrived damaged (shipping), but quickly and easily replaced. NOTE: You MUST get the base separately. Once the base is filled with water/sand, it is NOT portable.

  • user2

    Great customer service!!

    Update umbrella got caught up in some wind could have replaced some parts but company was kind enough to send new one. Thx !! Update.received new one in just a few days wasnt expecting that at all they went over the top I dont know how many times in my life I will order an umbrella ? But will def use them !

  • user2

    Customer Service AWESOME!

    Received our umbrella with no crank!! Contacted the company and had 2 cranks within 2 days!! SO IMPRESSED! Cant wait to be able to put it up We looked for a moment and it was beautiful Unfortunately we are having a tropical storm but as soon as the storm passes we will be sitting outside enjoying our umbrella.

  • user2

    Great product at a fair price. AND, great customer service

    I have three of these umbrellas. They are a great product and are just as good, if not better than umbrellas that I have paid 100s more for. They look great and are holding up well over time. Combined with their base, the thing is pretty much rock solid (tho I do take it down when there are high winds predicted). I had an issue with the main cord on one of them after a little time. offered to replace the unit, however I thought it was unnecessary; it just needed a new cord. They sent me a cord, along with instructions, and it was an easy swap out. Overall, I have been very pleased with the umbrellas and support. Thank you .

  • user2

    Tremendous amount of shade in an attractive package

    My deck has full southern exposure making it useless during the day. Ive had 12x12 gebos which provide good shade but the four columns block access and make the space feel small. I purchased the 12 square offset umbrella to replace my old gebo. This umbrella is very well made and easy to set up with 2 people. The controls operate fairly easily and between tilt and rotate follow the sun giving even more shade than the gebo. Calls to customer service with questions were answered in a timely fashion with follow up to make sure I was satisficed.

  • user2

    Great investment for cooling our deck!

    Easy to assemble, well/designed, very sturdy, cover works like a charm. Incredibly well/packaged. Directions were thorough, but very important. Goes up and down easily.

  • user2

    Beautiful and Very Sturdy

    After getting the first umbrella we loved it so much that we ended up buying a second one! Theyre just aming and look so modern. They really couldnt be better and now weve transformed our outdoor space into an area we can enjoy year round! We bought the base that is placed in the ground, and we really love that since we dont have an ugly base in the way. It wasnt too bad to install it.

  • user2

    Great umbrella especially for this price!!

    Awesome umbrellas and even better customer service. The umbrellas are sturdy as long as you get the proper base. Google the weight and size of the umbrella to determine how heavy your base should be. Very happy with our purchase!

  • user2

    Took a chance, and it paid off

    Got this on an open box buy and I was a little nervous about issues, or missing parts. It came complete and perfect, I feel like I scored a huge deal. The umbrella is MASSIVE. I was debating between the 13 round or 12 square and the 12 square just covers more area. This is a great umbrella for us, its easy to open and close, and its a high quality umbrella.

  • user2

    Great cantilever umbrella

    We love our new 10x10 umbrella. Its was easy to set up. I bought the 34x34 base and it is solid, I turned it up on its side to access drain plug ( both sides) and poured a total of 250 Quickete sand into base ( dont use the playground sand, would take forever). Then layed it down and filled with water. No light wind is tipping this over. The rest was easy.

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