I LOVE this umbrella. We bought this one and a cheap on (which broke almost installs because of plastic parts) at the same time. What a difference. This thing is so much better built and looks beautiful when opened (11x11 square). This is worth every Penny!
Easy to assemble and all around great product. Wouldve given 5 stars, except that the pic shows the base attachedthe fine print way to the bottom states that the base is not included. Had to wait 3 weeks for base. Wouldve appreciated that info to the top of the description so that I couldve received both together.
Got this umbrella for the deck to cover a new seating area. Its expensive, but I wanted to make sure it stayed up, given the winds weve been having lately. We love the umbrella: very attractive, easy to put up and down, and has a vent at the peak that allows the heat to escape. The only drawback is the enormous base that you buy to go with it. If you want sturdiness, you need a big heavy base that takes up a lot of our deck space, about 3 feet square.
I believe, the description got in the way, but the support group came to our rescue and the follow up was very helpful. I would recommend this company and their product! I was not happy with the description of the product but the customer support staff listened and responded kindly; working with me until everything was to a satisfactory resolution. It is a lovely product and I would recommend it and its customer serivce staff highly. I am a very satisfied customer!
I purchased this a year ago with the in/ground base. It provides shade for our hot tub and works wonderfully in that regard. It is only open 3/5 times a week for about an hour each time. The rest of the time it is closed and wrapped in its cover.
But the cover started disintegrating a few months ago and soon will be useless.
The product information states it has a 3 year warranty.
How do I get a new cover?
My umbrella broke in less than a year. Ive asked company to replace the umbrella since it is under warranty. They have not replaced it.
UPDATE: Company responded and provided a new umbrella! It now works!
Great for high wind (as I live on ocean) cover for umbrella makes it stay nice. Not super easy to take up and down and cover but very high quality. Looks like a resort umbrella.
Reviews
Wonderful umbrella!
Very sturdy, assembly was not a problem! The base that is needed is very large and will take up a good amount of space.
Unbelievably Nice Umbrella
I LOVE this umbrella. We bought this one and a cheap on (which broke almost installs because of plastic parts) at the same time. What a difference. This thing is so much better built and looks beautiful when opened (11x11 square). This is worth every Penny!
Base NOT Included, Easy to Assemble
Easy to assemble and all around great product. Wouldve given 5 stars, except that the pic shows the base attachedthe fine print way to the bottom states that the base is not included. Had to wait 3 weeks for base. Wouldve appreciated that info to the top of the description so that I couldve received both together.
Easy to put up and down
Got this umbrella for the deck to cover a new seating area. Its expensive, but I wanted to make sure it stayed up, given the winds weve been having lately. We love the umbrella: very attractive, easy to put up and down, and has a vent at the peak that allows the heat to escape. The only drawback is the enormous base that you buy to go with it. If you want sturdiness, you need a big heavy base that takes up a lot of our deck space, about 3 feet square.
Best Umbrella
Easy to use. Very very sturdy. Great value!!
Support was wonderful.
I believe, the description got in the way, but the support group came to our rescue and the follow up was very helpful. I would recommend this company and their product! I was not happy with the description of the product but the customer support staff listened and responded kindly; working with me until everything was to a satisfactory resolution. It is a lovely product and I would recommend it and its customer serivce staff highly. I am a very satisfied customer!
Great Umbrella terrible cover
I purchased this a year ago with the in/ground base. It provides shade for our hot tub and works wonderfully in that regard. It is only open 3/5 times a week for about an hour each time. The rest of the time it is closed and wrapped in its cover. But the cover started disintegrating a few months ago and soon will be useless. The product information states it has a 3 year warranty. How do I get a new cover?
Company DID back warranty.
My umbrella broke in less than a year. Ive asked company to replace the umbrella since it is under warranty. They have not replaced it. UPDATE: Company responded and provided a new umbrella! It now works!
Love it!
We LOVE this umbrella!
withstands wind gusts on ocean
Great for high wind (as I live on ocean) cover for umbrella makes it stay nice. Not super easy to take up and down and cover but very high quality. Looks like a resort umbrella.
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