The quality of this product is unbelievably great. Exactly what I was hoping for. The item was delivered on time as promised. I had a few questions about installation and their customer support was superb!
I highly recommend this supplier.
The umbrella was easy to set up and works well, but it arrived with a tear in the small piece of canvas at the top. Customer service did an excellent job and despite supply chain issues got us the replacement part.
Our family loves the umbrella! The company was fantastic when we had a big storm come through that slightly bent a rib and they replaced it completely!!! We will purchase again
Let me just say I read a lot of reviews about the customer service not being good. I want to write a review about my experience. I bought my 10x13 umbrella back in February of this year. We were using it this summer and had a wind gust come out of no where and it flipped over and broke. I emailed customer service and they got back to me over night. Asked to see pictures of the damage. After I sent the pictures they offered to send a new umbrella as soon as it got back in stock. It did take a few weeks but I just received it yesterday. Wow! Im so amed after reading bad reviews on here how great the company actually is. My experience was excellent. They are in a different country so emailing was always around 24 hours to get back to me each time. But Im just glad that it all worked out.
The umbrella gives a very nice appearance, but when the sun hits the fabric it is actually very porous with tiny holes showing through. The size of the umbrella prohibits easy return. This umbrella does not completely block the sun due to defective, rather porous fabric. Expensive for quality.
My first order for this umbrella was never delivered. FedEx claim took 7 days and they couldnt find the item. I requested a refund from and they offered to replace the item, which took about 10 days. Very impressed with the response from , clearly a company that stands by its products. Aming umbrella which is built to withstand the troublesome wind gusts on our 7th floor deck which have cost us 2 umbrellas/year. Highly recommend and absolutely fantastic. Very satisfied customer.
This umbrella matches the product claims 100. Great design and construction / easy to use and the weather cover works perfectly even in a minor hurricane. Important to match it with the proper recommended base / We are looking forward to years of use.
Reviews
One of the best market umbrellas I have ever bought! Great supplier and customer support
The quality of this product is unbelievably great. Exactly what I was hoping for. The item was delivered on time as promised. I had a few questions about installation and their customer support was superb! I highly recommend this supplier.
Excellent customer service
The umbrella was easy to set up and works well, but it arrived with a tear in the small piece of canvas at the top. Customer service did an excellent job and despite supply chain issues got us the replacement part.
Great product and customer service
Our family loves the umbrella! The company was fantastic when we had a big storm come through that slightly bent a rib and they replaced it completely!!! We will purchase again
Extremely well made
Huge coverage and perfect for sitting to enjoy the day, rain or shine
New umbrellas arrived as expected
New umbrellas arrived as expected
Customer Service was great!
Let me just say I read a lot of reviews about the customer service not being good. I want to write a review about my experience. I bought my 10x13 umbrella back in February of this year. We were using it this summer and had a wind gust come out of no where and it flipped over and broke. I emailed customer service and they got back to me over night. Asked to see pictures of the damage. After I sent the pictures they offered to send a new umbrella as soon as it got back in stock. It did take a few weeks but I just received it yesterday. Wow! Im so amed after reading bad reviews on here how great the company actually is. My experience was excellent. They are in a different country so emailing was always around 24 hours to get back to me each time. But Im just glad that it all worked out.
Porous fabric
The umbrella gives a very nice appearance, but when the sun hits the fabric it is actually very porous with tiny holes showing through. The size of the umbrella prohibits easy return. This umbrella does not completely block the sun due to defective, rather porous fabric. Expensive for quality.
Great umbrella for a small space
This a a great value. We had a tornado and it withheld no problem. Ive not closed it since putting it up. Perfect!!!
Quality Product and Excellent Service
My first order for this umbrella was never delivered. FedEx claim took 7 days and they couldnt find the item. I requested a refund from and they offered to replace the item, which took about 10 days. Very impressed with the response from , clearly a company that stands by its products. Aming umbrella which is built to withstand the troublesome wind gusts on our 7th floor deck which have cost us 2 umbrellas/year. Highly recommend and absolutely fantastic. Very satisfied customer.
Easy to assemble, easy to use, easy to store
This umbrella matches the product claims 100. Great design and construction / easy to use and the weather cover works perfectly even in a minor hurricane. Important to match it with the proper recommended base / We are looking forward to years of use.
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