The umbrella itself is very nice, however, the metal components arrived bent and there was a tear in the fabric. I have repeatedly tried to get support from but they have not responded after multiple attempts over months. Not sure about the durability given the issues that I have encountered.
This is my second cantilever umbrella. The fist last just four years (not a ).
Super simple to assemble.
Water filled base seems to be perfect.
360 degree rotation works great for shading multiple areas.
Included light fixture is a nice touch.
Reasonably easy to operate.
Im in FL for six months. This umbrella will be really easy to remove from the yard and store in the garage. It will probably take 5 minutes or less to take it down and same to get it setup on the fall.
Too soon to discuss durability.
Great large umbrella for a good price. My lights worked fine as long as you remember to just plug it in and give it some time in the sun. This does keep the sun off of you but is Not water resistant. Rain pours through the seams and leaks basically everywhere. I am going to try and spray it with scotch guard to see if that helps but be aware. Other than that is good overall.
This was the perfect solution for our spa. We were going to install a pergola which would have been several thousand dollars and blocked the view of our newly landscaped backyard. Once we put it together we noticed that the cover for the umbrella was . Since we bought a grey umbrella we wanted a grey cover. We contacted customer service and they sent one right away! Contacting customer service was as easy as sending an email. The response was immediate and she even followed up once it was shipped. We then had a terrible wind storm and the solar panel got damaged. Again, the customer service was excellent. We received a replacement within days. I wish all companies were this responsive and customer service friendly! I have already recommended to my friends who fell in love with our umbrella! I will be a customer for life.
Great umbrella so i was disappointed with the brightness of the solar lights. I noramlly do not like the glow of solar lights, but they have defintely come a long way. I decided to keep both umbrellas, but will have to supplement with additional lighting.
One of our aluminum ribs broke during our move from MN to , but I was pleasantly surprised by how quick, professional, and fair/priced the after/purchase support was as we sourced a replacement rib for our square umbrella. The communication throughout the process was especially great! Thank you for the support, Team!
Reviews
Non/Existant customer service from / Arrived damaged
The umbrella itself is very nice, however, the metal components arrived bent and there was a tear in the fabric. I have repeatedly tried to get support from but they have not responded after multiple attempts over months. Not sure about the durability given the issues that I have encountered.
This is Absolutely an aming umbrella
Would recommend you to get this if you need a yard umbrella.
Pleasantly Surprised
This is my second cantilever umbrella. The fist last just four years (not a ). Super simple to assemble. Water filled base seems to be perfect. 360 degree rotation works great for shading multiple areas. Included light fixture is a nice touch. Reasonably easy to operate. Im in FL for six months. This umbrella will be really easy to remove from the yard and store in the garage. It will probably take 5 minutes or less to take it down and same to get it setup on the fall. Too soon to discuss durability.
blue umbrella
looks great and appears sturdy
Great for shade, not so much for rain.
Great large umbrella for a good price. My lights worked fine as long as you remember to just plug it in and give it some time in the sun. This does keep the sun off of you but is Not water resistant. Rain pours through the seams and leaks basically everywhere. I am going to try and spray it with scotch guard to see if that helps but be aware. Other than that is good overall.
We LOVE it!
This was the perfect solution for our spa. We were going to install a pergola which would have been several thousand dollars and blocked the view of our newly landscaped backyard. Once we put it together we noticed that the cover for the umbrella was . Since we bought a grey umbrella we wanted a grey cover. We contacted customer service and they sent one right away! Contacting customer service was as easy as sending an email. The response was immediate and she even followed up once it was shipped. We then had a terrible wind storm and the solar panel got damaged. Again, the customer service was excellent. We received a replacement within days. I wish all companies were this responsive and customer service friendly! I have already recommended to my friends who fell in love with our umbrella! I will be a customer for life.
Its just not bright enough
Great umbrella so i was disappointed with the brightness of the solar lights. I noramlly do not like the glow of solar lights, but they have defintely come a long way. I decided to keep both umbrellas, but will have to supplement with additional lighting.
Easy to use intuitive
Assemble was easy and straightforward. Easy to fill with water and easy to use. Great brand with great customer service
Solar lights not reliable!
Solar lights worked for only 1 day!
Pleasant customer service support experience
One of our aluminum ribs broke during our move from MN to , but I was pleasantly surprised by how quick, professional, and fair/priced the after/purchase support was as we sourced a replacement rib for our square umbrella. The communication throughout the process was especially great! Thank you for the support, Team!
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