Sturdy, great looking. Storm Dec 2021 I left it up, the winds ripped it. My fault. I searched for a replacement canopy. Nothing with the exact spec. Called to buy a replacement. They asked for a screenshot of my order to get the specs exact. They emailed back and said it was still under warrantee and a replacement would come in the mail. Shocked, shocked. Great Company!!!
Extraordinary quality, affordable, exceptional customer service! I decided I wanted a different color and I didnt realize I had to pay for return shipping. Instead of having me return the whole umbrella just replaced the Canvas part of the umbrella for free with the color I wanted! They were wonderful to deal with and the umbrella is fantastic. I did a lot of research it was the best deal for the price and I am extremely happy with the quality
This is an excellent patio umbrella, nicely built and easy to operate. Initial umbrella damaged when it arrived. makes it pretty easy for the replacement for this large item which need scheduled delivery.
It is a very good product. Please reinforce your package.
This is by far the best umbrella you can buy. Built well. I highly recommend getting the biggest stand for it that you can. I live in Nevada, and we get seriously windy days here. The umbrella can withstand the wind if you have a solid base! And rest assured if you have any problems, their customer service is prompt and responsive!
My umbrella has now been through two seasons and Im about to take it down for the winter. (Its almost Dec. and I live in New England.) Its been a god/send for entertaining during covid. Its sturdy// Ive had no issues with the wind and we had some bad storms this fall. It goes up and down easily and rotates easily. Its very easy to open and close each day. I cant speak to set up or assembly as Ive had a handyman do it, but it doesnt take him long at all. I bought the 36 x 36 base with it and its solid. Ive had no fears of the umbrella blowing over. I highly recommend it. Its well worth the money. Youll get years out of it!
This is definitely a two person job to set up. When we opened it I saw a hole in the fabric. I thought about sending it back to but I would have had to have taken the whole thing someplace to be repackaged since we no longer had the box. I contacted and they responded right away. I took a few pictures and sent them in to them. They sent new fabric to me right away. It wasnt that difficult to put on. Great response from the manufacturer. The umbrella is beautiful and easy to adjust. We got the base from them also and it is quite large and heavy once you fill with water. You really need to position it before weighing down because there is no way you will be able to move the base once it is filled.
Reviews
This company stands behind their product. service is aming to help to resolve your needs.
umbrellas are strong standing up to Highwinds and high quality craftsmanship
So far so good
I just set it up yesterday. Only addition would add is wheels to the base. Other than that, all is good.
A very professional company
Excellent product of image and quality
Customer Service on a fantastic product
Sturdy, great looking. Storm Dec 2021 I left it up, the winds ripped it. My fault. I searched for a replacement canopy. Nothing with the exact spec. Called to buy a replacement. They asked for a screenshot of my order to get the specs exact. They emailed back and said it was still under warrantee and a replacement would come in the mail. Shocked, shocked. Great Company!!!
Great Umbrella
Fantastic umbrella and customer service was top notch! Sent the incorrect color cover and had the proper one show up in 2 days. Thank you!
Extraordinary quality, affordable, exceptional customer service
Extraordinary quality, affordable, exceptional customer service! I decided I wanted a different color and I didnt realize I had to pay for return shipping. Instead of having me return the whole umbrella just replaced the Canvas part of the umbrella for free with the color I wanted! They were wonderful to deal with and the umbrella is fantastic. I did a lot of research it was the best deal for the price and I am extremely happy with the quality
Excellent product, and good service from . But need better package.
This is an excellent patio umbrella, nicely built and easy to operate. Initial umbrella damaged when it arrived. makes it pretty easy for the replacement for this large item which need scheduled delivery. It is a very good product. Please reinforce your package.
First Class Umbrella AND Customer service!
This is by far the best umbrella you can buy. Built well. I highly recommend getting the biggest stand for it that you can. I live in Nevada, and we get seriously windy days here. The umbrella can withstand the wind if you have a solid base! And rest assured if you have any problems, their customer service is prompt and responsive!
Fabulous, sturdy, well/made umbrella
My umbrella has now been through two seasons and Im about to take it down for the winter. (Its almost Dec. and I live in New England.) Its been a god/send for entertaining during covid. Its sturdy// Ive had no issues with the wind and we had some bad storms this fall. It goes up and down easily and rotates easily. Its very easy to open and close each day. I cant speak to set up or assembly as Ive had a handyman do it, but it doesnt take him long at all. I bought the 36 x 36 base with it and its solid. Ive had no fears of the umbrella blowing over. I highly recommend it. Its well worth the money. Youll get years out of it!
Beautiful umbrella
This is definitely a two person job to set up. When we opened it I saw a hole in the fabric. I thought about sending it back to but I would have had to have taken the whole thing someplace to be repackaged since we no longer had the box. I contacted and they responded right away. I took a few pictures and sent them in to them. They sent new fabric to me right away. It wasnt that difficult to put on. Great response from the manufacturer. The umbrella is beautiful and easy to adjust. We got the base from them also and it is quite large and heavy once you fill with water. You really need to position it before weighing down because there is no way you will be able to move the base once it is filled.
Add a review