Based on 496 Reviews

Average

4.5

(496 Reviews)
5 Star
361
4 Star
55
3 Star
56
2 Star
20
1 Star
4

Reviews

  • user2

    Umbrella covers it all

    Great umbrella, easy to assemble and rotates nice and smooth. Turns to cover 3 different spots that I need to be shaded throughout the day. You we will need more than one person to put it together with the additional base. I dont think I would feel comfortable using the umbrella without the extra base

  • user2

    Warning: Can cause weight gain

    We have been using this umbrella for about a month. We love it so much. We started eating our breakfast under this umbrella in the backyard. It protects from the sun very well and it is so nice under the umbrella that, we stay longer during the breakfast hence endup eating more than usual Honestly thoug,h it is a very nice umbrella, sturdy and functional.

  • user2

    Best customer service EVER!!

    I received a 11 umbrella as a gift so I was unaware of what pieces I needed to make it functional,but after I contacted their customer service department OMG they went above and beyond to assist me with alllll my questions and my issues. Very timely, knowledgeable and accommodating with resolving and replacing my missing pieces which has given me probably the best experience Ive ever encountered while dealing with any other companies custom service department. I absolutely love their products and would highly recommend that if youre in the market for an umbrella then definitely look into purchasing one of the products!!

  • user2

    Great Product, Easy to assemble.

    First // Buy the base. Even though its not fully clear about needing/including/installing it, you need a heavy, sturdy base for this umbrella. Second, this was EASY to assemble. The main umbrella is pre/assembled, so all you have to do is connect the bottom part to the heavy base, slide on the umbrella, remove the packing and open up the umbrella. From opening the box, to sitting in its shade in my pool was about 30 minutes. I would buy again.

  • user2

    If you want to do it right

    Great product and awesome customer service. Worth every dime to do it right.

  • user2

    We highly recommend this umbrella.

    This umbrella was easy to set up after we got the base filled. The base wasnt particularly hard to do, just time consuming. It definitely takes two people to put the umbrella in place because it is top heavy. Once it is in place the handles used to spin it and lift the canopy work smoothly. I was very pleased with that feature and have no problems opening and closing it. The closed umbrella is quite tall, so I was afraid I wouldnt be able to manage the cover. However, there is a stiffener sewn in which makes it easy to put the cover on and take it off. The zipper is heavy duty and works smoothly.

  • user2

    Easy to assembly and sturdy

    We oreder it with about one month shipping delay. But the waiting worth it. Sturdy and provide great shade for my back yard.

  • user2

    Sturdy, heavy, pretty, but came with rip holes??

    The umbrella feels sturdy and looks nice when opened. Its definitely heavy, so Im confident itll withstand wind. Add the 100kg water base and its nearly impossible to move. The umbrella was packaged nicely, but oddly, the umbrella had two rip holes in the canopy and a rub scar on one of the canopy arms. All in all, Im pleased with the product, but Ive deducted stars because, despite it being new, it has damage.

  • user2

    Best thing we ever purchased

    We love our patio umbrella

  • user2

    Well spent money !! Such a great item

    Expensive item but it worth spending the money , best Umbrella I ever had !! Such a great quality product / can withstand strong winds too !! Aming Do not forget to order the base that go with it !

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