Based on 496 Reviews

Average

4.5

(496 Reviews)
5 Star
361
4 Star
55
3 Star
56
2 Star
20
1 Star
4

Reviews

  • user2

    Good Company to Buy From

    I like the umbrella very much, easy to put up and down. There was a problem however with the cover that goes over the umbrella when not in use. I contacted the company and they promptly sent me a new one. Highly recommend this product and the seller.

  • user2

    Umbrella

    Works great on our deck. We like it

  • user2

    It doesnt come with a base!!

    Love this umbrella. Unfortunately, if you dont scroll to screen 4, you dont know it doesnt come with a base, which is a few hundred dollars more. Save some and build your own! The umbrella is sturdy, easy to use. It does NOT tilt.

  • user2

    Nice, big umbrella. Worth the cost.

    I installed this 9x12 umbrella on a large rectangular deck, using the large water/filled plastic base. The entire umbrella and base are very sturdy, easy to unfurl and adjust, and surprisingly compact when retracted. The offset allows the frame and base to be placed at the edge of the deck, leaving the center free. It tilts down to maintain shade as the sun sets, and can be rotated 360 degrees using a hand crank. None of these adjustments are difficult. I am 62 and can walk under the umbrella without crouching or ducking when it is parallel to the ground (using the large base). It does tend to catch the wind when tilted down (I mean, its basically a big sail so I am not sure how this could be avoided) but less so when parallel with the ground as it has an exhaust gap at the top. I received a defective cover, but contacted customer support and they sent me a new one promptly at no cost. The cover is put on and taken off using a push rod to place the cover over the top of the retracted umbrella. I am tall and I have to extend fully to get the cover on and off. A shorter person would probably need to use a step ladder. I am pleased with this umbrella and think the quality is well worth the cost.

  • user2

    Fantastic umbrella and excellent customer service.

    Our old umbrella was due for a replacement. We researched for a while and looked into several options here on but finally selected this 10ft square cantilever Umbrella from . There was an initial confusion with the color we selected but this was immediately addressed by s excellent customer service. Its rare and unexpected to get great customer service these days so kudos to them. The large box arrived quickly. The assembly was relatively simple. attaching the foot section to the base with 4 included bolts. Sliding the main post on top of the foot section removing foam protection inside and voila! The base is NOT included as specifically mentioned in the product description but I already had one heavy enough that fits perfectly. If you dont have one, buy one! You will need it! The umbrella is fantastic and beautiful. The finish feels solid and definitely not cheap compare too many others we looked at. The canopy fabric (we chose ) looks great once fully open without any folds. The color provide great shade while keeping it cool. The handle mechanism is surprisingly easy to use as it sort of glides up and down between the noches without effort once you press the lever. The crank is also easy to use although the last turn or two to fully open will need a bit of strength. The bottom crank allows you to rotate the umbrella which was a surprise for us and very useful. The various angles you can set it work perfect for us as we use it mostly in late afternoon when the sun is not strait up but further down west. It easily covers our 6/seater with a nice shade. The height is perfect and the size is impressive. It was left open during relatively strong wind last week without any issue at all but of course, make sure to have a proper heavy base. Overall, we could not be any happier with our purchase and highly recommend this umbrella over any others you will find here.

  • user2

    The umbrella protests you form the sun and has a wide array of coverage.

    The red one I had discolored and broke at the top.

  • user2

    Value and well made.

    Love the durability of the umbrella and how much shade it gives my children, wife and myself. Great value great product.

  • user2

    Great umbrella, lousy fabric

    The umbrella fabric is not consistent. Looks like not made right.

  • user2

    OUTSTANDING UMBRELLA, STELLAR CUSTOMER SUPPORT!

    THIS UMBRELLA IS FIRST CLASS, EASY TO ASSEMBLE, AND DOES A PERFECT JOB HERE IN THE FLORIDA SUN. REDUCES OUR DECK TEMPERATURE BY 20 DEGREES. WEMHADMA SMALL PROBLEM WITH A SMALL PIECE OF FABRIC BUT THEIR STELLAR CUSTOMER SERVICE RESOLVED TE PROBLEM QUICILY! HIGHLY RECOMMEND PURCHASING THIS UMBRELLA, BEST OUTDOOR ADDITION TO YOUR PATIO OR DECK

  • user2

    Extra Large umbrella. 12

    This 12 umbrella is large, very large. Very well constructed. Very easy to set up. You must buy the large plastic base buy 12. We used 200lbs of sand and filled the rest with water in the base. It seems to hold well, we have not encountered any steady breeze yet, tho.

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