Installed it like I should of and according to crappy manual . This is not my first time installing plumbing and hot supposed to be on the left and they even have a red ring around the fitting after installing it I installed my tiles and it’s backwards also the knob on top when turned to overhead it comes out of hand held it’s too late to return not breaking my tiles this is what you get chins made not satisfied at all
Brushed Nickel cap of cartridge arrived deformed but I installed it assuming handle will cover affected area.
Once installed there is some water seeping from hand washer when head washer is used.
Please send new full cartridge so I can replace it to stop water seeping through.
Regards,
Denis B.
There are only two ways to possibly install this and the wrong way would be very evident. The little knob that switches between overhead shower and hand shower is backwards, because when turn the switch for rain shower, it turns on the hand shower. Whoever assembled this at the plant, did it backwards. However, customer service basically said I probably installed it wrong and then ignored me.
Looks good and easy to install but the rain shower head busted apart after using it for a few months. First it started spraying water from between the two layers then it completely came apart. Contacted the seller company to see about a warranty replacement of just the shower head and have never heard back from them. Don’t waste your money!!
Reviews
Awesome
I remodeled my home and bought two of these. Love them!
Beautiful
Beautiful shower system that also works well!
Everything is backwards
Installed it like I should of and according to crappy manual . This is not my first time installing plumbing and hot supposed to be on the left and they even have a red ring around the fitting after installing it I installed my tiles and it’s backwards also the knob on top when turned to overhead it comes out of hand held it’s too late to return not breaking my tiles this is what you get chins made not satisfied at all
No indication it is UPC certified Plumber refused to install as it will not pass inspection
This does not say anywhere on the pipes or booklet that it is UPC certified. My plumber said it won’t pass inspection so I am returning
Broken after 2 months
Looked and worked good but after 2 months the housing started leaking all around the frame. Wont return or replace BEWARE
Product arrived with cosmetic defect.
Brushed Nickel cap of cartridge arrived deformed but I installed it assuming handle will cover affected area. Once installed there is some water seeping from hand washer when head washer is used. Please send new full cartridge so I can replace it to stop water seeping through. Regards, Denis B.
Customer Service is horrible
There are only two ways to possibly install this and the wrong way would be very evident. The little knob that switches between overhead shower and hand shower is backwards, because when turn the switch for rain shower, it turns on the hand shower. Whoever assembled this at the plant, did it backwards. However, customer service basically said I probably installed it wrong and then ignored me.
Subpar shower head.
Product looks nice, however the shower head disbanded on the edge in less than a year and is bursting water on the side.
Inconsistent
This product was excellent starting out and then not even four months later the showerhead burst open.
Fell Apart After A Few Months!!
Looks good and easy to install but the rain shower head busted apart after using it for a few months. First it started spraying water from between the two layers then it completely came apart. Contacted the seller company to see about a warranty replacement of just the shower head and have never heard back from them. Don’t waste your money!!
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