My kids / and their friends / love this trampoline. They use it nearly every day when it is warm. It was easy to put together,
Customer service with has also been very good. When two poles broke because of a weather incident, they responded to my emails quickly and replaced the poles and padding.
I would recommend this trampoline to my friends.
Had everything I needed to assemble it including gloves, spring puller and stakes. Excellent customer service. I would highly recommend the product and company.
This has been a great trampoline. Easy to set up and our kids and their friends love it. The net and mat became damaged and after contacting the customer service company, they are currently in the process of shipping us a brand new net and mat at no cost. Very pleased with the customer service! It is evident that this company really takes pride in its product and customer service!
My daughters could not be happier. One is 7 and the other is 10. They thank us all the time! Its for adults too. Takes a lot of space but its worth seeing every one enjoy it. Dont love the blue parts. Wish it was all black but we choose this one because it looked like the smartest buy.
So far this trampoline has been working wonderfully. We went with this one because of the much higher weight limit over other brands. I was hesitant to buy this trampoline because I could not find a manufacturer website (only a Facebook page), and there was little information about this brand online. It seems to be one of those knock off brands you only find on . Even YouTube had nothing on this trampoline besides the installation video.
With a family of four, this trampoline has taken a beating in only the first couple months. We have also gone well past the weight limit. It has held up great so far, and I have no complaints. It even survived a tornado watch this week.
If you are debating on this trampoline like I was, I would recommend it. Especially for the higher weight limit if you want something adults can play on too.
I thought the free gloves were stupid, but i was wrong. You will want to use them or else you will have lube all over your hands and take a chance of the springs pinching you during installation.
A couple cons:
The wind anchor kit is a joke. Buy some corkscrew anchors to put in the ground and some ratchet straps. Dont buy a poor quality expensive kit online either. I bought 3 separate 10 spiral anchors and a 4 pack of ratchet straps on for like 30. I live on the coast and that thing will survive a hurricane.
The rain cover is a complete pain to put on if you use the safety net. Its mainly for using on just the trampoline by itself. I tried it once then threw it out.
I havent ever had trampoline with a safety net before, so its hard for me to compare, but it does seem to only be ok quality. It will keep my 2 year old safe, but I doubt it will handle an adult slamming into it too many times.
I purchased this trampoline for my boys, 3 and 7, for their birthday and it has been a staple of their play time ever since. They love jumping and I love how safe and secure it is. One of the best aspects is the weight allowance. Many of the other trampolines I looked at wouldnt have supported my children as well as me but this one does!
Recently, we had a terrible wind storm that destroyed many of the parts of our trampoline and so I contacted customer service to see if they could help me out. They happily replaced my broken parts for free.
I love this trampoline and would wholly recommend it to anyone.
I couldnt ask for a better trampoline for my kids! It took us 1 hour to put up (two people) and the manual was excellent. It is sturdy and tons of fun. A few months ago, two bars that held the net up bent. The kids were playing very very hard on it with their friends. I contacted customer service and I received the best service I have ever received from a company. My e/mail was responded to immediately and the parts were shipped out to me in less than 24 hours of sending the e/mail! If only other companies had customer service like this! I know that it is a pricey trampoline, but it is worth every penny knowing that if you have any problems at all, customer service will fix it for you quickly. Also, a big shout out to Olivia who was the customer service representative who helped me: thank you for making things so easy!
Our kids love this trampoline and have gotten many hours of use out of it. It has been great for kids of all ages. It is very sturdy and definitely large enough for adults at the 15 foot size we own. I think it would be comfortable at the 12 foot size as well. They have excellent customer service available by contacting official.us. The product is very durable and has held up well for the three years we have owned it.
Reviews
My kids / and their friends / love this trampoline
My kids / and their friends / love this trampoline. They use it nearly every day when it is warm. It was easy to put together, Customer service with has also been very good. When two poles broke because of a weather incident, they responded to my emails quickly and replaced the poles and padding. I would recommend this trampoline to my friends.
Excellent customer service
Had everything I needed to assemble it including gloves, spring puller and stakes. Excellent customer service. I would highly recommend the product and company.
Nice Trampoline and Great Customer Service
This has been a great trampoline. Easy to set up and our kids and their friends love it. The net and mat became damaged and after contacting the customer service company, they are currently in the process of shipping us a brand new net and mat at no cost. Very pleased with the customer service! It is evident that this company really takes pride in its product and customer service!
Everyone is happy!
My daughters could not be happier. One is 7 and the other is 10. They thank us all the time! Its for adults too. Takes a lot of space but its worth seeing every one enjoy it. Dont love the blue parts. Wish it was all black but we choose this one because it looked like the smartest buy.
Customer satisfaction
Purchase for my son. He he loves it. Easy set up good quality. The BEST customer service!. Quick response, super helpful, and pleasant to deal with.
Great trampoline overall
So far this trampoline has been working wonderfully. We went with this one because of the much higher weight limit over other brands. I was hesitant to buy this trampoline because I could not find a manufacturer website (only a Facebook page), and there was little information about this brand online. It seems to be one of those knock off brands you only find on . Even YouTube had nothing on this trampoline besides the installation video. With a family of four, this trampoline has taken a beating in only the first couple months. We have also gone well past the weight limit. It has held up great so far, and I have no complaints. It even survived a tornado watch this week. If you are debating on this trampoline like I was, I would recommend it. Especially for the higher weight limit if you want something adults can play on too. I thought the free gloves were stupid, but i was wrong. You will want to use them or else you will have lube all over your hands and take a chance of the springs pinching you during installation. A couple cons: The wind anchor kit is a joke. Buy some corkscrew anchors to put in the ground and some ratchet straps. Dont buy a poor quality expensive kit online either. I bought 3 separate 10 spiral anchors and a 4 pack of ratchet straps on for like 30. I live on the coast and that thing will survive a hurricane. The rain cover is a complete pain to put on if you use the safety net. Its mainly for using on just the trampoline by itself. I tried it once then threw it out. I havent ever had trampoline with a safety net before, so its hard for me to compare, but it does seem to only be ok quality. It will keep my 2 year old safe, but I doubt it will handle an adult slamming into it too many times.
They love jumping and I love how safe and secure it
I purchased this trampoline for my boys, 3 and 7, for their birthday and it has been a staple of their play time ever since. They love jumping and I love how safe and secure it is. One of the best aspects is the weight allowance. Many of the other trampolines I looked at wouldnt have supported my children as well as me but this one does! Recently, we had a terrible wind storm that destroyed many of the parts of our trampoline and so I contacted customer service to see if they could help me out. They happily replaced my broken parts for free. I love this trampoline and would wholly recommend it to anyone.
Worth every penny!
I couldnt ask for a better trampoline for my kids! It took us 1 hour to put up (two people) and the manual was excellent. It is sturdy and tons of fun. A few months ago, two bars that held the net up bent. The kids were playing very very hard on it with their friends. I contacted customer service and I received the best service I have ever received from a company. My e/mail was responded to immediately and the parts were shipped out to me in less than 24 hours of sending the e/mail! If only other companies had customer service like this! I know that it is a pricey trampoline, but it is worth every penny knowing that if you have any problems at all, customer service will fix it for you quickly. Also, a big shout out to Olivia who was the customer service representative who helped me: thank you for making things so easy!
Our kids love this trampoline
Our kids love this trampoline and have gotten many hours of use out of it. It has been great for kids of all ages. It is very sturdy and definitely large enough for adults at the 15 foot size we own. I think it would be comfortable at the 12 foot size as well. They have excellent customer service available by contacting official.us. The product is very durable and has held up well for the three years we have owned it.
So very sturdy! Handles my rough kids very well
So very sturdy! Handles my rough kids very well! Love it! Well worth the money!!!!
Add a review