I hate to write negative reviews, but this chair was a bad fit for me. I live in Florida and during the summer months its pretty hot. I received this chair in the winter and even on a cool day I found it way too hot. Something about the material traps heat and I found it very uncomfortable. I also felt like the chair was tilted forward and I was about to slide out of it. The chair had a lot of controls to adjust things, but that was not something I could correct with any of the adjustments. Thankfully I was able to return it. I imagine its fine for some people, but it just didnt fit me.
This is a great great chair but it was send with damage to the arm. Im so sad. Love the chair help with the back and bottom. Doesnt hurt as much anymore when sitting the whole day.
This is a very sturdy ergonomic chair but customer support is lacking. I opened a case with as the right arm of the chair had a crease in it from the packing and wanted to see if they could send me a replacement right arm. I used the link provided but my inquiry went unanswered.
This chair has been phenomenal! I was reading the primary complaints against it are that users experience a lot of back pain, especially in their lower backs when first getting this chair, complaining their cheap chairs caused less pain...
What I think is going on here is these users have really poor back posture and dont realize it--which is why transitioning to an ergonomic chair is so painful. The key here is that the back pain GETS PROGESSIVELY BETTER each day. If it doesnt then yes this chair is not for you, especially if the pain is still persistent after 2-3 weeks. Given the amount of research/work put into designing this chair, however, I think those that continue to experience pain past 2-3 weeks would be quite rare and the proportion of 5 star reviews to 1-2 star reviews complaining about pain speak to this point. I also think some of this comes down to expectations: this is still a chair and overall you still need to stand up/stretch etc. every hour or so; getting an ergonomic chair is not a panacea to eliminating back pain. It will absolutely help posture and back pain but you cant expect to sit in the chair for 8+ hours without taking breaks, its not a miracle chair. ONE OTHER NOTE: the lumbar support is a tad aggressive and something that helped me (I experienced some sharp back pain the first few days of sitting on the chair) was sliding the seat pan FORWARD a bit so my back wasnt shoved so hard against the aggressive lumbar support. For those on the fence about wanting the $20 lumbar support adjustment, you dont need it, its just a piece of plastic that doesnt do much.
If you are getting shoulder blade pain, lower the arm rests!! I had experienced some pain around my shoulder blades and realized I was leaning too much on the arm rest and it was also way too high. A users arms should be at a 90 degree angle at the elbows when resting on the arm rests but they should also hang a bit from the body (see the user manual for this). The arm rests shouldnt be pushing your arm upward!
If the above dont work, try adjusting the chair more before giving up hope. Otherwise it really may not be the chair for you.
The above being said, this chair is super comfortable for a desk chair with lots of meaningful adjustments. The amount of flexibility and design put into the active back genuinely impressed me when I looked at how the chair works as I sit in it. Its built well and I love the design. I also tried out the Leap v2 chairs which I admit are a tad more comfortable but they dont offer the same range of sitting positions that I find myself in (whatever chair I use, and the Gesture accommodates a wider range of positions than the Leap). The Leap is more of a sit in the correct posture and dont move around type of a chair. Further, the leap just looks so old--the design originally dates back to 1999; thats 22 years old and it shows despite a minor v2 refresh. A chair is a piece of furniture after all and aesthetic still matters, though I wouldnt at all blame anyone for getting a used Leap for $200-300 since its still a super comfortable chair and overall in a chair, form should definitely trump function. Also, the seatpan on the Gesture is meant to wobble a bit to promote moving positions and activating the spine to get nutrients around to the various discs.
Things I dislike? Really just one trivial thing and its not enough to affect my star rating: the plastic bits on my chair (I have a light/light design with platinum colored backing and legs) is painted in a metallic metal-like paint that makes the plastic bits seem as if they are metal. Its a nice touch and I love the look over the black/darker colored options but it still is hiding the fact that the legs and support on the back of the chair are actually made of plastic and not metal. I suppose with these items not being metal it keeps the chair from weighing even more than its already-hefty 72lbs.
I work out of my home office 10+ hours a day. I have bought at least 4 chairs in the last decade, all of them $400-$600 chairs from office depot.. I am a large guy, 62, 285 lb. so the chairs took a beating and none of them really held up to the price. I bought this chair with my stimulus check, ngl. When I unboxed it, and sat in it I was... whelmed. It wasnt a cloud of comfort like I imagined. However, the longer I sat in it the more I gained confidence in the purchase. This thing is built like a brick. As a large guy, it holds me like I am a 90 pound woman, without a single stress noise. The back support is everything you need. I have chronic sciatica and for the first time in quite a while I did an 8 hour work shift with almost no back pain. The true test of this chair will be how it holds up in the next decade...
I used a Herman Miller Aeron at work and I like it but it is only comfortable when sitting in a proper typing position. It also really kills my ankle quickly if putting one foot up under the other knee.
For home, I was having back issues with a cheap chair so I bought a Gesture and love it far more, my back issues went away within the week. The only thing I miss from the Aeron is the mesh to keep things cooler, but everything else I like a lot more. Ive really come to love the really adjustable armrests, I move them around constantly all day depending on what Im doing. Im often adjusting the tension of the back as well to lean back and have it always effortlessly have me at the exact point I want.
With the arms, I often have them in either a spot comfortable for typing, wide for playing PC games with mouse and keyboard, or in tight right up to my sides for gaming with a controller and my arms by my side.
Right out of the box, it was easy to unpack and setup. You can tell it was very well designed and well built. Now I just need to find the right settings for me. But with all the available adjustment features, Im sure that wont be a problem.
Everything about this chair is great except the angle of the seat. I felt like I was falling forward and couldnt get used to it. I tried it for a few days before returning. Ended up with a Leap which isnt as attractive looking, but the comfort has been top notch
Reviews
Hot and tilted
I hate to write negative reviews, but this chair was a bad fit for me. I live in Florida and during the summer months its pretty hot. I received this chair in the winter and even on a cool day I found it way too hot. Something about the material traps heat and I found it very uncomfortable. I also felt like the chair was tilted forward and I was about to slide out of it. The chair had a lot of controls to adjust things, but that was not something I could correct with any of the adjustments. Thankfully I was able to return it. I imagine its fine for some people, but it just didnt fit me.
Great chair
This is a great great chair but it was send with damage to the arm. Im so sad. Love the chair help with the back and bottom. Doesnt hurt as much anymore when sitting the whole day.
Great for longer sitting periods
Great ergonomic chair if you can afford it. Much easier to sit for long periods of time.
Very expensive chair. No customer support.
This is a very sturdy ergonomic chair but customer support is lacking. I opened a case with as the right arm of the chair had a crease in it from the packing and wanted to see if they could send me a replacement right arm. I used the link provided but my inquiry went unanswered.
Amazing chair--If You Have Pain (Especially Back Pain), Read This!
This chair has been phenomenal! I was reading the primary complaints against it are that users experience a lot of back pain, especially in their lower backs when first getting this chair, complaining their cheap chairs caused less pain... What I think is going on here is these users have really poor back posture and dont realize it--which is why transitioning to an ergonomic chair is so painful. The key here is that the back pain GETS PROGESSIVELY BETTER each day. If it doesnt then yes this chair is not for you, especially if the pain is still persistent after 2-3 weeks. Given the amount of research/work put into designing this chair, however, I think those that continue to experience pain past 2-3 weeks would be quite rare and the proportion of 5 star reviews to 1-2 star reviews complaining about pain speak to this point. I also think some of this comes down to expectations: this is still a chair and overall you still need to stand up/stretch etc. every hour or so; getting an ergonomic chair is not a panacea to eliminating back pain. It will absolutely help posture and back pain but you cant expect to sit in the chair for 8+ hours without taking breaks, its not a miracle chair. ONE OTHER NOTE: the lumbar support is a tad aggressive and something that helped me (I experienced some sharp back pain the first few days of sitting on the chair) was sliding the seat pan FORWARD a bit so my back wasnt shoved so hard against the aggressive lumbar support. For those on the fence about wanting the $20 lumbar support adjustment, you dont need it, its just a piece of plastic that doesnt do much. If you are getting shoulder blade pain, lower the arm rests!! I had experienced some pain around my shoulder blades and realized I was leaning too much on the arm rest and it was also way too high. A users arms should be at a 90 degree angle at the elbows when resting on the arm rests but they should also hang a bit from the body (see the user manual for this). The arm rests shouldnt be pushing your arm upward! If the above dont work, try adjusting the chair more before giving up hope. Otherwise it really may not be the chair for you. The above being said, this chair is super comfortable for a desk chair with lots of meaningful adjustments. The amount of flexibility and design put into the active back genuinely impressed me when I looked at how the chair works as I sit in it. Its built well and I love the design. I also tried out the Leap v2 chairs which I admit are a tad more comfortable but they dont offer the same range of sitting positions that I find myself in (whatever chair I use, and the Gesture accommodates a wider range of positions than the Leap). The Leap is more of a sit in the correct posture and dont move around type of a chair. Further, the leap just looks so old--the design originally dates back to 1999; thats 22 years old and it shows despite a minor v2 refresh. A chair is a piece of furniture after all and aesthetic still matters, though I wouldnt at all blame anyone for getting a used Leap for $200-300 since its still a super comfortable chair and overall in a chair, form should definitely trump function. Also, the seatpan on the Gesture is meant to wobble a bit to promote moving positions and activating the spine to get nutrients around to the various discs. Things I dislike? Really just one trivial thing and its not enough to affect my star rating: the plastic bits on my chair (I have a light/light design with platinum colored backing and legs) is painted in a metallic metal-like paint that makes the plastic bits seem as if they are metal. Its a nice touch and I love the look over the black/darker colored options but it still is hiding the fact that the legs and support on the back of the chair are actually made of plastic and not metal. I suppose with these items not being metal it keeps the chair from weighing even more than its already-hefty 72lbs.
Honest review, from a normal person.
I work out of my home office 10+ hours a day. I have bought at least 4 chairs in the last decade, all of them $400-$600 chairs from office depot.. I am a large guy, 62, 285 lb. so the chairs took a beating and none of them really held up to the price. I bought this chair with my stimulus check, ngl. When I unboxed it, and sat in it I was... whelmed. It wasnt a cloud of comfort like I imagined. However, the longer I sat in it the more I gained confidence in the purchase. This thing is built like a brick. As a large guy, it holds me like I am a 90 pound woman, without a single stress noise. The back support is everything you need. I have chronic sciatica and for the first time in quite a while I did an 8 hour work shift with almost no back pain. The true test of this chair will be how it holds up in the next decade...
Helped stop my back issues and more comfortable than the Aeron.
I used a Herman Miller Aeron at work and I like it but it is only comfortable when sitting in a proper typing position. It also really kills my ankle quickly if putting one foot up under the other knee. For home, I was having back issues with a cheap chair so I bought a Gesture and love it far more, my back issues went away within the week. The only thing I miss from the Aeron is the mesh to keep things cooler, but everything else I like a lot more. Ive really come to love the really adjustable armrests, I move them around constantly all day depending on what Im doing. Im often adjusting the tension of the back as well to lean back and have it always effortlessly have me at the exact point I want. With the arms, I often have them in either a spot comfortable for typing, wide for playing PC games with mouse and keyboard, or in tight right up to my sides for gaming with a controller and my arms by my side.
So far very impressed
Right out of the box, it was easy to unpack and setup. You can tell it was very well designed and well built. Now I just need to find the right settings for me. But with all the available adjustment features, Im sure that wont be a problem.
Good NOT Great
Good not GREAT. My lower back hurts after a long day - and when you work from home you work long hours. Expected more comfort/support the price.
Seat angle too forward
Everything about this chair is great except the angle of the seat. I felt like I was falling forward and couldnt get used to it. I tried it for a few days before returning. Ended up with a Leap which isnt as attractive looking, but the comfort has been top notch
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