Based on 224 Reviews

Average

4.5

(224 Reviews)
5 Star
147
4 Star
54
3 Star
17
2 Star
5
1 Star
1

Reviews

  • user2

    Nice bed, slow customer service. Ladder is NOT 400lb weight limit!!

    Its ok but smaller than expected. We love the bed and so does our 8 year old son. His school went back 100 virtual for the first month. Then a hybrid schedule, so he needed a work space. We looked and this was the best value we could find. It was made of wood and not mdf. We also liked the 400lb weight limit, but apparently thats not on the ladder also!! One of the shelves was slightly damaged, but not visible once assembled. It took my husband about 4 hours to assemble both the bed and desk. It did seem like once the desk was attached it made the bed feel more solid. My son is super happy with it! We were disappointed that two days after it was assembled, the second from the bottom step broke! My husband managed to turn it over to get it working for our son until a replacement is shipped. I called the company directly and had to put a request in via webpage and upload pictures. It took 24 hours to get an email back asking for more photos, I uploaded less than 2 hours after email was sent. Then 24 hours later, they emailed back asking for a different photo!! I uploaded but also called to express my feelings in 24 hour delays when its a safety issue! Still waiting for part, this started Monday 8 am and its Saturday 1:30 pm!! I cringe each time he steps on the step his dad turned over.

  • user2

    This bed has very strong smell!

    This was a nightmare to assemble. This bed has emitted a very strong smell since we opened the box, and its been several weeks, we can still smell it. I have used fan to blow towards it every day to help to air out the odor, but the smell lingers. Im worried if the smell is off gassing containing toxic chemicals such as formaldehyde. Since its made outside of the US, I wonder if the manufacturer really complied with the US laws to reduce toxic chemicals during the manufacturing. My child likes the bed, but Im really concerned about the potential toxic effect of off gassing from this bed. Now I have to force my child to stay out of this room until the smell is gone, which is a big struggle. I didnt read any similar comments in the reviews before I bought this bed, so Id like to share this with potential customers.

  • user2

    Broken Pieces

    Money good to have. My daughter likes the bed, however, its s not as sturdy as I would like like it to be. Its shakes when my daughter gets on the top bunk. She was afraid to sleep on top at first because of how it shakes when she gets on to. Its not that bad but when youre on a bunk, you really dont want to feel the need shake like it does. One of the shelves were broken when we pulled it out the box. I havent contacted yet to see if they will replace that piece. Will provide an update on that after I contact them. I only have it 3 stars because of the sturdiness and broken piece.

  • user2

    Functional but not the most sturdy

    Does the job. This bed is working for what we need it for. With online school, this has been great as a space saver and giving my daughter her own workspace. I didnt like that you could see the slats in Zoom calls, so we bought wainscoting and had my daughter decorate it and hung it up underneath. It allowed her to personalize it and it looks really great! The one thing I really dont like is the sturdiness of it. I dont feel like its going to fall apart, but it is very wobbly given the thin wood used to hold it up. But for the price and knowing she probably wont be using it for a long period of time, it does the job.

  • user2

    Sturdy worth it!

    Assemble. I bought this loft bed for my 9 year old daughter to create more space in her shared room. I love the shelves (she has a lot of books). My husband and I took quite a few hours to assemble the bed, but it was fairly easy the instructions were pretty clear. Its just time consuming takes lots of patience, but its worth it. Super sturdy! I researched many loft beds for a while before finding this one this is one of the best Ive seen. Worth every penny.

  • user2

    Great quality bed and sturdy.

    Effective. The bed is great looking and seems to be good quality. As mentioned in other reviews the directions could use some help but all in all everything went together smoothly. The only complaint I have is that the shelving for the bookcase portion had damage to the corners. This is due to improper packaging material that protects the ends of the package during shipping. Even with this issue Im pleased with the quality of the bed, highly recommend to those looking for a versatile bed with a desk.

  • user2

    Good product

    Easy as it says. The product came with one damaged panel and just rcvd a replacement part today. My loft is dark gray but the replacement came in white. It took more than two months and came in wrong color. I appreciate for the sellers efforts anyway in this COVID/19. My kid loves the loft bed. Its bit wobbly but the product seemed strong.

  • user2

    Damaged, Missing Hardware and Not Sturdy

    We started to assemble the bed and found that the M6 x 80mm connector screws were missing. This bed is made out of cheap wood and does not seem sturdy enough at all for kids above 5 years of age.

  • user2

    Damaged

    Good for its value. Would have given it 5 stars except mine came damaged. Very disappointing

  • user2

    Sturdy and stylish!

    Love this! Very very nice bed! Worth the money once youre able to assemble it. Somehow we were short one screw so the hubby had to make a trip to the hardware store. Took about an entire half of a day to build with the kids. Looks absolutely gorgeous!

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