Kids love it. Simple to put together. Had an issue with the net seller immediately took care of the problem and were in business. Best Warranty on the market. And they stand behind it.
We purchased our trampoline 5 years ago and recently needed to replace the safety net due to normal wear an tear. I contacted customer service to make sure I ordered the right one since it was an older model and they handled my request quickly! We had a new net within a few days. Betty kept me informed each step of the way. The replacement net was easy to install and my kids are happy again!
I spent some time on reviews and this one met all my expectations!. No missing parts, well packaged, easy to set up. Lots of fun! Probably will remove web for winter this time. Snow got pretty heavy on last one. Now my kids have kids. Its a blast and worth the $.
Bought the 16 version of this trampoline in 2014 kids love it and have had no issues besides normal wear and tear. I needed a replacement mat recently and received excellent customer assistance to help guide me to ordering the proper part which once ordered was delivered quickly.
Trampoline is excellent quality, we have had it for two years and it has held up great so far. We did need to contact the company due to a need for a replacement part (no fault of the product at all) and they were great to deal with - very responsive and shipped the new part right away. Would certainly recommend this trampoline to anyone who wants a product that lasts - we know many others who purchased a less expensive trampoline and have dealt with product failure.
This trampoline was the next size up for my boys and is very nice. The net that connects outside the springs is a super cool feature and appears to be much more durable. Would recommend for some of the features this certain company provides. I most definitely love it
It took us 3+ hours to fully assemble the trampoline, my son really loved it. But about 20 minutes later, I found a damaged spot on the mat. Not a hole but a few broken threads on the mat.
Contacted the seller and got a new mat in 2 days. Im very impressive of the service. I was only asking for some repair kits since its a big hassle to disassemble and return it.
I would highly recommend this trampoline for active children to play regularly and have fun with their friends. We have used it for about 2.5 years in our backyard without safety issues. Get it dont think about it
I loved this trampoline so much!! My daughters enjoy bouncing on it all day! The only time they stopped was when my oldest broke her neck. Very traumatic but a learning experience. :0 We will forever love this trampoline, we are going to see my daughter in the hospital now! Gotta bounce!!!!
Shipped in 3 different boxes with 1 coming later than the others (16ft trampoline). No big deal. Assembly was very straighforward with normal levels of difficulty. Took me 3 hours alone (with 3 kids helping). Not too shabby. WIthout being too familiar with trampoline safety, was definitely impressed with the sturdiness of the net and covering of the springs.
Reviews
Best of the Best
Kids love it. Simple to put together. Had an issue with the net seller immediately took care of the problem and were in business. Best Warranty on the market. And they stand behind it.
Excellent customer service!
We purchased our trampoline 5 years ago and recently needed to replace the safety net due to normal wear an tear. I contacted customer service to make sure I ordered the right one since it was an older model and they handled my request quickly! We had a new net within a few days. Betty kept me informed each step of the way. The replacement net was easy to install and my kids are happy again!
Well done!
I spent some time on reviews and this one met all my expectations!. No missing parts, well packaged, easy to set up. Lots of fun! Probably will remove web for winter this time. Snow got pretty heavy on last one. Now my kids have kids. Its a blast and worth the $.
Well made with excellent customer support
Bought the 16 version of this trampoline in 2014 kids love it and have had no issues besides normal wear and tear. I needed a replacement mat recently and received excellent customer assistance to help guide me to ordering the proper part which once ordered was delivered quickly.
Great Trampoline - Excellent quality - Great Customer Service
Trampoline is excellent quality, we have had it for two years and it has held up great so far. We did need to contact the company due to a need for a replacement part (no fault of the product at all) and they were great to deal with - very responsive and shipped the new part right away. Would certainly recommend this trampoline to anyone who wants a product that lasts - we know many others who purchased a less expensive trampoline and have dealt with product failure.
A little pricey but worth the extra cost.
This trampoline was the next size up for my boys and is very nice. The net that connects outside the springs is a super cool feature and appears to be much more durable. Would recommend for some of the features this certain company provides. I most definitely love it
Excellent customer service
It took us 3+ hours to fully assemble the trampoline, my son really loved it. But about 20 minutes later, I found a damaged spot on the mat. Not a hole but a few broken threads on the mat. Contacted the seller and got a new mat in 2 days. Im very impressive of the service. I was only asking for some repair kits since its a big hassle to disassemble and return it.
Highly recommended trampoline for active children
I would highly recommend this trampoline for active children to play regularly and have fun with their friends. We have used it for about 2.5 years in our backyard without safety issues. Get it dont think about it
Trampoline incident
I loved this trampoline so much!! My daughters enjoy bouncing on it all day! The only time they stopped was when my oldest broke her neck. Very traumatic but a learning experience. :0 We will forever love this trampoline, we are going to see my daughter in the hospital now! Gotta bounce!!!!
Good Purchase
Shipped in 3 different boxes with 1 coming later than the others (16ft trampoline). No big deal. Assembly was very straighforward with normal levels of difficulty. Took me 3 hours alone (with 3 kids helping). Not too shabby. WIthout being too familiar with trampoline safety, was definitely impressed with the sturdiness of the net and covering of the springs.
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