It took us 3+ hours to fully assemble the trampoline, my son really loved it. But about 20 minutes later, I found a damaged spot on the mat. Not a hole but a few broken threads on the mat.
Contacted the seller and got a new mat in 2 days. Im very impressive of the service. I was only asking for some repair kits since its a big hassle to disassemble and return it.
Excellent customer service
It took us 3+ hours to fully assemble the trampoline, my son really loved it. But about 20 minutes later, I found a damaged spot on the mat. Not a hole but a few broken threads on the mat. Contacted the seller and got a new mat in 2 days. Im very impressive of the service. I was only asking for some repair kits since its a big hassle to disassemble and return it.