Very easy to assemble. It only took my husband less than 15 minutes. Its a very nice and affordable rocking chair. Comfortable too. I love how it has pockets on the side !
I didnt start using this until 3 months ago when we moved our baby into his own room, but I quickly found out it is not a great product. Here is why:
1) The buttons on the padding popped off already
2) The armrests are on with buttons, with minor pressure, they pop off and dont stay
3) The wood that connects the top piece of the chair and the armrests dont fit properly, so if your hair touches either area, it rips it out.
It rocks, so it does serve that purpose, but I would return it if I could.
The snaps on the side of the glider were smashed and we could not snap down the arm rest cushions until we went to the hardware store and bought new ones to replace them. This was a gift for my grandson and his wife and our new great grandchild.
Im glad I waited to write my review until after my customer service experience because overall, Im quite satisfied with my experience with and this glider and ottoman set.
When I received the glider the only things I had to assemble were the glider and not the ottoman, which consisted of the chair back, arms and cushions. The right arm did not line up perfectly but you are able to line it up and screw it in with a little elbow grease. If youre decent at power tools those help but a screwdriver is perfectly sufficient.
I only ran into a problem when snapping in the cushions. I noticed in a handful of reviews that customers said the cushions wouldnt stay snapped. I experienced this as well but realized quickly that the snaps were bent on the glider, not the cushions themselves. So I contacted and all they had me do was take a photo of the model number sticker on the bottom of the glider and the damaged snaps. They sent me new snaps in less than a week and it was super simple to swap them out. Now my cushions are snapped securely!
So with a combination of quality of product and ease of customer service Im overall really happy with this set.
Was packaged nicely. Easy enough to assemble by myself. Its comfortable.
Took a week to arrive. A couple of the staples missed the fabric on the bottom of the ottoman. (Will fix this myself.) Ottoman is squeaky. (Will also fix this myself.)
Reviews
Recommend.
Very easy to assemble. It only took my husband less than 15 minutes. Its a very nice and affordable rocking chair. Comfortable too. I love how it has pockets on the side !
Dislike
I didnt start using this until 3 months ago when we moved our baby into his own room, but I quickly found out it is not a great product. Here is why: 1) The buttons on the padding popped off already 2) The armrests are on with buttons, with minor pressure, they pop off and dont stay 3) The wood that connects the top piece of the chair and the armrests dont fit properly, so if your hair touches either area, it rips it out. It rocks, so it does serve that purpose, but I would return it if I could.
broken equipment
The snaps on the side of the glider were smashed and we could not snap down the arm rest cushions until we went to the hardware store and bought new ones to replace them. This was a gift for my grandson and his wife and our new great grandchild.
Good product
Its a good product the comfort part Needs more cushion
Great price for quality
This was a perfect fit for our needs. Comfortable, beautiful and just what we were looking for.
Good quality for price
Easy to assemble and great quality for the price.
Exactly what I wanted.
Matches my colors perfectly in the room so colors on the site are accurate. The cushions are very comfortable and soft.
Overall good choice for the price!
Im glad I waited to write my review until after my customer service experience because overall, Im quite satisfied with my experience with and this glider and ottoman set. When I received the glider the only things I had to assemble were the glider and not the ottoman, which consisted of the chair back, arms and cushions. The right arm did not line up perfectly but you are able to line it up and screw it in with a little elbow grease. If youre decent at power tools those help but a screwdriver is perfectly sufficient. I only ran into a problem when snapping in the cushions. I noticed in a handful of reviews that customers said the cushions wouldnt stay snapped. I experienced this as well but realized quickly that the snaps were bent on the glider, not the cushions themselves. So I contacted and all they had me do was take a photo of the model number sticker on the bottom of the glider and the damaged snaps. They sent me new snaps in less than a week and it was super simple to swap them out. Now my cushions are snapped securely! So with a combination of quality of product and ease of customer service Im overall really happy with this set.
3.7 stars
Was packaged nicely. Easy enough to assemble by myself. Its comfortable. Took a week to arrive. A couple of the staples missed the fabric on the bottom of the ottoman. (Will fix this myself.) Ottoman is squeaky. (Will also fix this myself.)
wife is happy
wife doesnt leave it
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