We love our set. Was missing 1 piece when it arrived. Seller promptly sent the piece. Assembly though! The included Allen wrenches make it tough. Get a drill bit that works. Seems sturdy so Im not complaining.
The good and the bad.
The couch shipped quickly.
Like others have commented, its fairly easy to assemble just tedious with the little wrenches.
Someone else also commented about the Velcro being installed in the wrong place and I had the same issue on one of my seats. And it turned out to be the first seat I tried to assemble so I spent a good 30 minutes trying to figure out what I was doing wrong because I knew the Velcro should go in the back but it turned out the Velcro was just placed on the side of the seat instead of the rear. Ill probably just buy some Velcro to fix it.
The bottom cushions are good and comfortable, but like others have also stated, the back cushions are not very comfortable. They go flat when you lean against them but I just bought quality throw pillows and its fine.
My biggest issue was two of my seat frames were bent. When I tried to assemble them, the seats were wonky and would not line up. I emailed the company and they were very responsive and got back to me right away. The only bummer was it took about two weeks to get my replacement parts but I have them now and everything worked out.
Overall the couch seems sturdy and looks nice. My son is 62 and he thinks its a little short but this couch is one of the taller ones in this price range. I dont want to spend more than $1000 for an outdoor couch so for what I paid this couch is fine. And I thought the customer service was good. You dont want to have to try and ship back a couch!
The product was easy to assemble my two girls did it themselves. It looks fantastic. And the customer service again was outstanding. Dont hesitate to buy this product
Love the color and quality. It sits lower then it appears so it makes my regular rattan chairs look big. The umbrella in my photo is a 9 round to give indication of size. Regardless its comfortable and I love it! Was not difficult to assemble with 2 people.
Very good for the price. A bit of a pain to put together with the little Allen key they provide. A couple of the pillows are not the same size / design, but overall is pretty good. Buy the one with 7 pieces (one more chair), I wish Ive done that!
Reviews
Very good quality and good price!
Quality and price
Received mismatched cushions and order came in separate boxes on three different days
cushions were very thin and they did not match. sits very low
Good material. Hard to turn screws.
We love our set. Was missing 1 piece when it arrived. Seller promptly sent the piece. Assembly though! The included Allen wrenches make it tough. Get a drill bit that works. Seems sturdy so Im not complaining.
Overall good couch
The good and the bad. The couch shipped quickly. Like others have commented, its fairly easy to assemble just tedious with the little wrenches. Someone else also commented about the Velcro being installed in the wrong place and I had the same issue on one of my seats. And it turned out to be the first seat I tried to assemble so I spent a good 30 minutes trying to figure out what I was doing wrong because I knew the Velcro should go in the back but it turned out the Velcro was just placed on the side of the seat instead of the rear. Ill probably just buy some Velcro to fix it. The bottom cushions are good and comfortable, but like others have also stated, the back cushions are not very comfortable. They go flat when you lean against them but I just bought quality throw pillows and its fine. My biggest issue was two of my seat frames were bent. When I tried to assemble them, the seats were wonky and would not line up. I emailed the company and they were very responsive and got back to me right away. The only bummer was it took about two weeks to get my replacement parts but I have them now and everything worked out. Overall the couch seems sturdy and looks nice. My son is 62 and he thinks its a little short but this couch is one of the taller ones in this price range. I dont want to spend more than $1000 for an outdoor couch so for what I paid this couch is fine. And I thought the customer service was good. You dont want to have to try and ship back a couch!
Customer service is outstanding
The product was easy to assemble my two girls did it themselves. It looks fantastic. And the customer service again was outstanding. Dont hesitate to buy this product
Good quality, smaller than appears (low) comfortable
Love the color and quality. It sits lower then it appears so it makes my regular rattan chairs look big. The umbrella in my photo is a 9 round to give indication of size. Regardless its comfortable and I love it! Was not difficult to assemble with 2 people.
It was okay but there were parts missing, and no response from the owner.
Nice one, but one part was missing tried to send an email to see we can get the missing part but unfortunately unsuccessfully
Very good for the price.
Very good for the price. A bit of a pain to put together with the little Allen key they provide. A couple of the pillows are not the same size / design, but overall is pretty good. Buy the one with 7 pieces (one more chair), I wish Ive done that!
The price,and quality is great. Customer service is outstanding!!
Love this patio sectional.the price was great and customer service is outstanding!!
Highly recommend!
We are extremely satisfied with our order! The couch is beautiful, comfortable, and easily assembled! The customer service is top notch!
Add a review