The good and the bad.
The couch shipped quickly.
Like others have commented, its fairly easy to assemble just tedious with the little wrenches.
Someone else also commented about the Velcro being installed in the wrong place and I had the same issue on one of my seats. And it turned out to be the first seat I tried to assemble so I spent a good 30 minutes trying to figure out what I was doing wrong because I knew the Velcro should go in the back but it turned out the Velcro was just placed on the side of the seat instead of the rear. Ill probably just buy some Velcro to fix it.
The bottom cushions are good and comfortable, but like others have also stated, the back cushions are not very comfortable. They go flat when you lean against them but I just bought quality throw pillows and its fine.
My biggest issue was two of my seat frames were bent. When I tried to assemble them, the seats were wonky and would not line up. I emailed the company and they were very responsive and got back to me right away. The only bummer was it took about two weeks to get my replacement parts but I have them now and everything worked out.
Overall the couch seems sturdy and looks nice. My son is 62 and he thinks its a little short but this couch is one of the taller ones in this price range. I dont want to spend more than $1000 for an outdoor couch so for what I paid this couch is fine. And I thought the customer service was good. You dont want to have to try and ship back a couch!
Overall good couch
The good and the bad. The couch shipped quickly. Like others have commented, its fairly easy to assemble just tedious with the little wrenches. Someone else also commented about the Velcro being installed in the wrong place and I had the same issue on one of my seats. And it turned out to be the first seat I tried to assemble so I spent a good 30 minutes trying to figure out what I was doing wrong because I knew the Velcro should go in the back but it turned out the Velcro was just placed on the side of the seat instead of the rear. Ill probably just buy some Velcro to fix it. The bottom cushions are good and comfortable, but like others have also stated, the back cushions are not very comfortable. They go flat when you lean against them but I just bought quality throw pillows and its fine. My biggest issue was two of my seat frames were bent. When I tried to assemble them, the seats were wonky and would not line up. I emailed the company and they were very responsive and got back to me right away. The only bummer was it took about two weeks to get my replacement parts but I have them now and everything worked out. Overall the couch seems sturdy and looks nice. My son is 62 and he thinks its a little short but this couch is one of the taller ones in this price range. I dont want to spend more than $1000 for an outdoor couch so for what I paid this couch is fine. And I thought the customer service was good. You dont want to have to try and ship back a couch!