Based on 634 Reviews

Average

4.6

(634 Reviews)
5 Star
455
4 Star
112
3 Star
54
2 Star
6
1 Star
7

Reviews

  • user2

    Not what I expected

    This seems to be a fairly sturdy bed, and it looks nice, but there were a few things that were different in the product description compared to the actual instructions that came with the bed. For example, the website (and the manufacturers website) say that this should be used with a mattress that is no more than 8 tall. However, when we received the bed, the instructions say the top mattress must not be taller than 6. The recommended spacing for the slats was also frustrating because it placed some of the slats in the way of the pre/drilled holes for the ladder. My main frustration with this bed is the smell of the varnish. It is incredibly strong. We have been airing my sons room out for about a week now, and it is still pretty overwhelming. (For the first few days, we left all the windows open, had a fan going, and closed his bedroom door. We made him sleep in another room because the smell was so strong.) We are actually going to return the bed because the smell is bothering us so much. Overall, it seems like it would be a sturdy bed, but because of the factors mentioned above, Im pretty disappointed. Update: We did return the bed, and I was SO pleased with s customer service! I was dreading having to return this, but it was really easy. They arranged to have UPS pick it up, and we received a full refund.

  • user2

    Best Bunk Bed

    Love it, it wasnt to hard to put together, took me most of Saturday but it was pretty simple to do. The kids absolutley love it and I liked the way the dark finished look.

  • user2

    Excellent! Best of

    The price was just right for this beautiful bed. My kids loved it. It was pretty easy to build. I especially love the color. The picture desnt do it justice.

  • user2

    Get What You Pay For

    As with may of the other reviewers, I researched and read reviews all over the web when I was shopping for bunk beds for my young boys. I was really happy when the beds were delivered within just a few days, but the box is SUPER heavy! They were not so much difficult to put together because of the pieces or directions, but the alignment of the holes and parts were WAY off. It was really frustrating to assemble because we had to drill several new holes in the wood to attach pieces. We had to disassemble whole parts of the bed and go back to previous steps in the directions because holes and hardware were not fitting together properly. Now that the beds are put together I love the way they look and it looks like a nice quality bed that feels sturdy for my sons to sleep in. I am a bit concerned with the slats not being close enough together, because when I made the bed the other day and went to climb down the ladder / the weight of my knee pushed the mattress down between the slats. A friend suggested putting a piece of plywood under the mattress, and I will probably end up doing that for extra support. So, they are good beds but they come with some issues!

  • user2

    Deceptive description, poor quality craftsmanship

    After months of research, we finally decided to risk it and purchase this bunk bed via internet. Although it was a great price, we were very disappointed when we opened the box. Most of the pieces came with gashes, chips, large small cracks, sunken holes you name it. Not only that, but we felt deceived in that all of the solid wood is really pieces of wood glued together. There are no solid boards with single, solid pieces of wood. Its wood thats been sandwiched together with glue. To me, that speaks to a poorer quality than something that is truly solid wood. OK, then there was the toxic smell. Geez, you better let the bed air out (gas out) in the garage or something for a few weeks before exposing your child to it and having them breathe that all night long. So, the company we bought this bed through was very nice and had the manufacturer re/send us some of the pieces that were in the worst shape. Unfortunately, it appears that the manufacturer doesnt care much and sent us new pieces with just/as/obvious large defects. I would have hoped that they would have taken a bit of care to do some quality control. Apparently, thats not what they do. If you want a nice, clean wood bunk bed with no defects, you better look elsewhere. The price is tempting, but you wont be pleased with all of its defects.

  • user2

    Good product with POOR quality control

    I got this product and started assembling . quickly realized one leg (leg B) is missing and called customer service and they shipped missing piece. I wish more sturdy wood.

  • user2

    Great Product for the Money!!

    Just thought that I would leave a review. Great Product! Easy Assembly! Put this together with my Wife in about 2 hours. We are very happy with it.

  • user2

    Great Bunk for a small price!

    This is a great looking, sturdy bunk. It was easy to put together for my son and I with the directions provided. There were a few minor blemishes that we hid but overall it looks much more expensive than it is. My boys love it and it really pulled their room together.

  • user2

    Beautiful and Affordable!

    WHAT A FIND! I purchased the bunk bed for my two teenage boys who are sharing a room. We are using them as two twin beds. I have big boys, both weighing over 220 and the beds are extremely sturdy. The wood is beautiful and as twin beds there is more than ample storage space under the beds. They were shipped in a compact box, which arrived right on the delivery date, per the delivery tracker. The package arrived in pristine condition. It took a few hours to put them together. I really appreciate the amount of slats that came with the beds, as well as the fact that they are screwed into the bed for extra strength. All that was needed for assembly was a screwdriver. All three of us are exceptionally happy with this purchase!

  • user2

    Nice bed but poor quality control and customer service

    Overall this is a nice bed, however I am pretty disappointed with the customer service and quality. One of the slats supporting the mattress broke as it had a big rotten eye on it. I emailed the customer service asking for the replacement part, but they wrote back asking for my receipt They should be happy that I am not filing a lawsuit and calling them instead; this is childrens bed and when anyone suggests theres a safety defect, their first response shouldnt be wheres your receipt? Obviously Im not dealing with the most intelligent group of people here, so I decided to go out and get a plywood board under the mattress instead. Im deeply disappointed that I had to resort to that, but Im not taking any chances with my childrens safety.

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