The trampoline is great but it came damaged and had a part missing. offered a discount and it should cover the cost for damaged parts, if not it will be very close. Overall happy with the purchase.
This is a wonderful trampoline and the kids are enjoying it. One star missing because a foot can still be trapped between the net and the trampoline membrane (And it will on occasion) The Safetynet is not attached to the membrane, Instead it simply slides up Over theFiberglass spring rods and is held up by slight tension towards the membrane. This easily separates when a foot lands right in the corner.This is probably going to be an Infrequent event, Although we’ve had that happen a couple of times. ankle injury, while possible due to this design defect, it’s probably rare. It was not easy to assemble, and watching the videos certainly made assembly less of an impossible task.
Very expensive, but much safer for my grandchildren. The delivery was a mess, 3 boxes that got separated in shipment so for a week had no idea if all boxes would arrive. Assembly takes time.
This is a great trampoline. The customer service with the company is FANTASIC! We had originally received only one box. I emailed the customer service and they got back to me within 20 minutes with a tracking number for the second box. Very pleased with this purchase.
Pre drilled holes do not line up with one another on at least 5 holes on rim of trampoline I have screws left over due to this issue. Not happy, i feel its not secure enough because of this.
Reviews
Overall happy with purchase
The trampoline is great but it came damaged and had a part missing. offered a discount and it should cover the cost for damaged parts, if not it will be very close. Overall happy with the purchase.
Expensive and minor flaws but overall good value for the money
This is a wonderful trampoline and the kids are enjoying it. One star missing because a foot can still be trapped between the net and the trampoline membrane (And it will on occasion) The Safetynet is not attached to the membrane, Instead it simply slides up Over theFiberglass spring rods and is held up by slight tension towards the membrane. This easily separates when a foot lands right in the corner.This is probably going to be an Infrequent event, Although we’ve had that happen a couple of times. ankle injury, while possible due to this design defect, it’s probably rare. It was not easy to assemble, and watching the videos certainly made assembly less of an impossible task.
Great trampoline ...fantastic oval shape!
Difficult to put together ....took 3 men 4 hours but once assembled fantastic. A real quality product that my child loves!
Expensive but we’ll made
Very expensive, but much safer for my grandchildren. The delivery was a mess, 3 boxes that got separated in shipment so for a week had no idea if all boxes would arrive. Assembly takes time.
Great customer service
This is a great trampoline. The customer service with the company is FANTASIC! We had originally received only one box. I emailed the customer service and they got back to me within 20 minutes with a tracking number for the second box. Very pleased with this purchase.
Pre drilled holes do not line up with one another on at least 5 holes.
Pre drilled holes do not line up with one another on at least 5 holes on rim of trampoline I have screws left over due to this issue. Not happy, i feel its not secure enough because of this.
Happy Grandkids !!
Service was fine. Fit was great. Price was great. Thanks
Great customer service
Was confused about weight capacity, Company promptly answered my inquiry and cleared up confusion. Great customer service!
Good value
Came as expected. The kids love it
Was perfect fit!
Great! Loved it. Was concerned that it might not fit but it was perfect. Thanks so much. Would order again
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