Yes please! Update. I emailed customer service and explained what had happened. The responded within 24 hrs. I provided proof of purchase and filled out form. They wound up sending me full replacement at no cost. I was pleasantly surprised how quick and easy their CS team handled the situation. This is why I updated to 4 stars. Its good to see people standing behind their product. I will update to 5 stars if the recliner holds up to my 260lbs after prolonged use.
Heat and vibration is great for a sub 500 recliner. However, the frame itself wore out after 4 months and is now crooked. I have tipped over multiple times just reclining normally in it now. I have tried to reach the website but keep coming back unreachable. Supposed to have a 1 year warranty.
My advice, buy something else if your 250lbs like me. (says rated for 300 lbs or less)
Worked for my use. The fabric has withstood the cats running all over it with their claws still looks pristine. Comfortable it is a big chair and it does recline all the way back to lay flat. I am smaller but Im an able to recline it halfway back and it does not keep throwing me forward. My hand is 511 185 and it fits him nice.
Very compact. Was looking for a chair that was both rocker and recliner, had heat, and massage. This chair has all the elements and was easy to put together.
I dont like that fact that the bluetooth stop working and the chair dont sit up its always in a leaning position. I bouthe it to recover in after knee surgery and it has not worked well. I left for about two monthe due to my daughter need and having a liver replacement.
Very happy. I just got this chair yesterday (bought 2) and only have one complaint but its a big one. The foot rest is extremely hard to put back down lock into place! I love the firmness; the massage, and the comfort (its July so havent tried the heat yet) but its a workout to put that footrest down!
Reviews
Great and fast customer support!
Yes please! Update. I emailed customer service and explained what had happened. The responded within 24 hrs. I provided proof of purchase and filled out form. They wound up sending me full replacement at no cost. I was pleasantly surprised how quick and easy their CS team handled the situation. This is why I updated to 4 stars. Its good to see people standing behind their product. I will update to 5 stars if the recliner holds up to my 260lbs after prolonged use. Heat and vibration is great for a sub 500 recliner. However, the frame itself wore out after 4 months and is now crooked. I have tipped over multiple times just reclining normally in it now. I have tried to reach the website but keep coming back unreachable. Supposed to have a 1 year warranty. My advice, buy something else if your 250lbs like me. (says rated for 300 lbs or less)
Good recliner.
Worked for my use. The fabric has withstood the cats running all over it with their claws still looks pristine. Comfortable it is a big chair and it does recline all the way back to lay flat. I am smaller but Im an able to recline it halfway back and it does not keep throwing me forward. My hand is 511 185 and it fits him nice.
Awesome
Very helpful. The only I wish it had was a cup holder. Product is awesome otherwise
Has all the features I wanted
Very compact. Was looking for a chair that was both rocker and recliner, had heat, and massage. This chair has all the elements and was easy to put together.
The bluetooth have a short in them
I dont like that fact that the bluetooth stop working and the chair dont sit up its always in a leaning position. I bouthe it to recover in after knee surgery and it has not worked well. I left for about two monthe due to my daughter need and having a liver replacement.
Do not recommend
Creaky chair. Poorly made. Electrical aspects only worked for short period of time. Chair is already falling apart.
This is the oneluv the live tree !
Very nice product! Luvin it
Has to be taken out of box to fit through doorway.
Well made. It was just what I wanted. The vibration settings are great! More than modes than I expected.
Relaxing
Will be ordering more. Love it
Only one complaint!
Very happy. I just got this chair yesterday (bought 2) and only have one complaint but its a big one. The foot rest is extremely hard to put back down lock into place! I love the firmness; the massage, and the comfort (its July so havent tried the heat yet) but its a workout to put that footrest down!
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