I was actually very surprised I could put these together by myself. I will have someone re-tighten the screws, but follow the directions and you will have No Problem. They are very well made. Only one concern, even after ensuring the legs were same length, I had to turn the lever on bottom of the chairs quite a bit to balance the chairs. (My floors are level according to my personal tool leveler.) But I love the chairs!
The boxes arrived with scrapes and holes on the exterior, so I wasn't sure how they'd look once I opened the box; I was expecting them to be damaged. Fortunately, there was no visible damage. Despite there not being visible damage, the ribbon the hardware was supposed to be attached to was missing hardware. I contacted the company for replacement hardware, which arrived about 2 days later. Imagine my surprise when I went to assemble the chairs and found the hardware bags at the bottom of the small box that had the front legs in it! The chairs look nice and are pretty comfortable. I am pleased with this purchase at this juncture. I purchased the insurance because I wasn't sure how everything would turn out.
I received my chairs and I like them very much, but I only received one hardware packet for two chairs. I contacted the company and without any question at all they sent me a new hardware packet. I received it within a week.
I love these chairs. Had one chair with a stain on the seat and the return was very easy and the replacement came almost immediately. I love the customer service I received. Both from this vendor and
I bought 2 of these chairs and 2 of the swoop arm chairs with the same fabric. I like them all. I read most earlier comments before I bought, so I expected assembly to be tricky. The chairs arrived in a terrible cold snap, so I waited until the next day to unpack them and assembled them over 2 days, waiting to tighten. The fabric is not velvet, instead akin to canvas. Pattern is printed on the fabric, not woven. So beware if you are looking for luxurious fabric because this is not it. The chairs met my expectations in every way. The total I paid (including tax, etc.) was $210 apiece for the swoop arm chairs and about $200 for the side chairs; I think a bit over priced but delivery was fast. I did not shop in person in furniture stores because of covid (immuno-compromised) so I did no comparison shopping as I would normally. The side chairs are very straight and medium firm, exactly what I wanted. Swoop arm chairs very comfortable (I am 6 ft and 128 lbs). I have not used the chairs yet so cannot comment on long term durability.
These chairs look nice from afar, but upon closer inspection, it is easy to see the fabric is thin and loose. These chairs appear comfortable - but they are not. There is no foam in the back portion of the chair, so you sit back into a hollow feeling area. They have free returns but it seems more of a hassle given the size, so I'm going to keep them. I bought 4 total chairs. But I would caution anyone else. These are NOT worth the price. I should've listened to the other poor reviews. But I was hopeful, because I thought velvet sounded nice. And yes, the fabric feels very soft. So I'm happy with that.... but I'm so glad these aren't being used in my main dining area and I'm surprised by the positive reviews. Maybe the other designs come with better padding for the seated person's back?? Even my children quickly noticed when they tried sitting on them - they said, why isn't there any cushioning? Great question, kiddos. I don't think it would've cost the company that much more to put decent padding in there and it would go from a 2 star product to at least 4 and quite possibly 5.
Reviews
Gorgeous Chairs
I was actually very surprised I could put these together by myself. I will have someone re-tighten the screws, but follow the directions and you will have No Problem. They are very well made. Only one concern, even after ensuring the legs were same length, I had to turn the lever on bottom of the chairs quite a bit to balance the chairs. (My floors are level according to my personal tool leveler.) But I love the chairs!
Check the bottom of all boxes in shipment!
The boxes arrived with scrapes and holes on the exterior, so I wasn't sure how they'd look once I opened the box; I was expecting them to be damaged. Fortunately, there was no visible damage. Despite there not being visible damage, the ribbon the hardware was supposed to be attached to was missing hardware. I contacted the company for replacement hardware, which arrived about 2 days later. Imagine my surprise when I went to assemble the chairs and found the hardware bags at the bottom of the small box that had the front legs in it! The chairs look nice and are pretty comfortable. I am pleased with this purchase at this juncture. I purchased the insurance because I wasn't sure how everything would turn out.
Impressed with the service
I received my chairs and I like them very much, but I only received one hardware packet for two chairs. I contacted the company and without any question at all they sent me a new hardware packet. I received it within a week.
Dusty light blue color
The color was more of a country looking dusty blue. I wasn't a fan
Great customer service
I love these chairs. Had one chair with a stain on the seat and the return was very easy and the replacement came almost immediately. I love the customer service I received. Both from this vendor and
Nice
Husband was a little aggravated fabric not cut to see hole for screw
Very nice and comfortable chairs A
Very pleased with these chairs A
Good side chair, easy assembly, fair value
I bought 2 of these chairs and 2 of the swoop arm chairs with the same fabric. I like them all. I read most earlier comments before I bought, so I expected assembly to be tricky. The chairs arrived in a terrible cold snap, so I waited until the next day to unpack them and assembled them over 2 days, waiting to tighten. The fabric is not velvet, instead akin to canvas. Pattern is printed on the fabric, not woven. So beware if you are looking for luxurious fabric because this is not it. The chairs met my expectations in every way. The total I paid (including tax, etc.) was $210 apiece for the swoop arm chairs and about $200 for the side chairs; I think a bit over priced but delivery was fast. I did not shop in person in furniture stores because of covid (immuno-compromised) so I did no comparison shopping as I would normally. The side chairs are very straight and medium firm, exactly what I wanted. Swoop arm chairs very comfortable (I am 6 ft and 128 lbs). I have not used the chairs yet so cannot comment on long term durability.
Very low quality
These chairs look nice from afar, but upon closer inspection, it is easy to see the fabric is thin and loose. These chairs appear comfortable - but they are not. There is no foam in the back portion of the chair, so you sit back into a hollow feeling area. They have free returns but it seems more of a hassle given the size, so I'm going to keep them. I bought 4 total chairs. But I would caution anyone else. These are NOT worth the price. I should've listened to the other poor reviews. But I was hopeful, because I thought velvet sounded nice. And yes, the fabric feels very soft. So I'm happy with that.... but I'm so glad these aren't being used in my main dining area and I'm surprised by the positive reviews. Maybe the other designs come with better padding for the seated person's back?? Even my children quickly noticed when they tried sitting on them - they said, why isn't there any cushioning? Great question, kiddos. I don't think it would've cost the company that much more to put decent padding in there and it would go from a 2 star product to at least 4 and quite possibly 5.
Terrible construction
Bolts are longer than the predrilled holes. If tightened the whole way, the wood cracks. Waste of money. Sending back.
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