The box was extremely heavy, I wish they would have shipped in multiple boxes instead. It took some time to get it put together, the instructions are not great. Once it was together its pretty good. Only negative is the durability of the drawers. I wish they were a little more firm to hold weight better.
Arrived in a timely manner. A couple of parts were broken during shipping. Its 127lbs, so I want surprises. I took an inventory of the parts and called their customer service. In and on the box they have the number for their customer service dept. Its very clear how/who to call. They shipped out the replacement parts free shipping/ no hassle. Got it together without a problem. The instructions/pictures were clear. Now Im use to putting furniture together. Took about an hour and a half. Good construction, fits together very well. I have worked in manufacturing in the past... its a great design. Drawers fit perfectly, and have a smooth slide, and dont fall out. Most importantly... my daughter loves it. (Plus she cant push toys under the bed. Lol)
Reviews
Four Stars
Super hard to put together, but its been a good purchase since getting it together! Excellent customer service
Four Stars
was easy to assemble. Thought it would be a bit more durable but pleased useful!
Five Stars
Great value, looks great and easy to assemble. I feel like I got what I wanted and expected. Cozy and sturdy.
Five Stars
Very good product Comfortable and practical for small spaces
Five Stars
Easy set up item as described Wonderful
Very nice bed! Bought for my 8 year old daughter ...
Very nice bed! Bought for my 8 year old daughter and so far holding up very well! The drawers are also a bonus for her!
Five Stars
Went together. Without a problem Great looking
the instructions are not great. Once it was together its pretty good
The box was extremely heavy, I wish they would have shipped in multiple boxes instead. It took some time to get it put together, the instructions are not great. Once it was together its pretty good. Only negative is the durability of the drawers. I wish they were a little more firm to hold weight better.
Good Bed
Got this for my 9 year old daughter. She loves it. It seems well made. Nice quality, easy too assemble, looks nice.
Great customer support/ construction, daughter loves it.
Arrived in a timely manner. A couple of parts were broken during shipping. Its 127lbs, so I want surprises. I took an inventory of the parts and called their customer service. In and on the box they have the number for their customer service dept. Its very clear how/who to call. They shipped out the replacement parts free shipping/ no hassle. Got it together without a problem. The instructions/pictures were clear. Now Im use to putting furniture together. Took about an hour and a half. Good construction, fits together very well. I have worked in manufacturing in the past... its a great design. Drawers fit perfectly, and have a smooth slide, and dont fall out. Most importantly... my daughter loves it. (Plus she cant push toys under the bed. Lol)
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