Great customer support/ construction, daughter loves it.
Arrived in a timely manner. A couple of parts were broken during shipping. Its 127lbs, so I want surprises. I took an inventory of the parts and called their customer service. In and on the box they have the number for their customer service dept. Its very clear how/who to call. They shipped out the replacement parts free shipping/ no hassle. Got it together without a problem. The instructions/pictures were clear. Now Im use to putting furniture together. Took about an hour and a half. Good construction, fits together very well. I have worked in manufacturing in the past... its a great design. Drawers fit perfectly, and have a smooth slide, and dont fall out. Most importantly... my daughter loves it. (Plus she cant push toys under the bed. Lol)
Great customer support/ construction, daughter loves it.
Arrived in a timely manner. A couple of parts were broken during shipping. Its 127lbs, so I want surprises. I took an inventory of the parts and called their customer service. In and on the box they have the number for their customer service dept. Its very clear how/who to call. They shipped out the replacement parts free shipping/ no hassle. Got it together without a problem. The instructions/pictures were clear. Now Im use to putting furniture together. Took about an hour and a half. Good construction, fits together very well. I have worked in manufacturing in the past... its a great design. Drawers fit perfectly, and have a smooth slide, and dont fall out. Most importantly... my daughter loves it. (Plus she cant push toys under the bed. Lol)