Im updating my original 1/star review due to the zipper breaking during the first use, because customer service reached out to me with a reasonable solution. They offered a refund, which I initially didnt accept until I was assured that they are fixing the zipper problem. Here is what they relayed regarding the zipper:
Firstly, we have already reported relevant issues with the design department and look forward to continuously improving the quality.
Secondly, our company pays great attention to the problems you mentioned, and has submitted it to the purchasing department to actively look for higher quality zippers.
Thirdly, the relevant quality inspection departments have implemented more stringent inspection standards to prevent our valued customers from receiving such products.
Moreover, once there is a quality problem, our company will definitely take the relevant responsibilities and actively provide solutions for our valued guests.
Original Review which ha been revised: After the first use, the zipper broke and its not at all well/constructed. This brand is very cheaply made. I buy multiple suitcases throughout the year because my family does so much traveling, and this brand hits the top 2 worst suitcase brands to buy.
I like the wheels and I like that it is light weight. I like the color. Thats it. I bought one that had been returned so I got a discount on it. I like saving money!
Originally I could not get this lock open for the life of me. I found a YouTube video how to open it and got it.
Suitcase is decent for the price. Beware of the lock!
Kind of small.
I wanted to make sure that I got the travel overhead compartment sized. It fits the dimensions for what I looked online at a local airport. But it is pretty small. Seems like it couldve been a few inches bigger in every direction and still been fine but I didnt wanna risk it
Reviews
ZIPPER BROKE ON FIRST USE
Im updating my original 1/star review due to the zipper breaking during the first use, because customer service reached out to me with a reasonable solution. They offered a refund, which I initially didnt accept until I was assured that they are fixing the zipper problem. Here is what they relayed regarding the zipper: Firstly, we have already reported relevant issues with the design department and look forward to continuously improving the quality. Secondly, our company pays great attention to the problems you mentioned, and has submitted it to the purchasing department to actively look for higher quality zippers. Thirdly, the relevant quality inspection departments have implemented more stringent inspection standards to prevent our valued customers from receiving such products. Moreover, once there is a quality problem, our company will definitely take the relevant responsibilities and actively provide solutions for our valued guests. Original Review which ha been revised: After the first use, the zipper broke and its not at all well/constructed. This brand is very cheaply made. I buy multiple suitcases throughout the year because my family does so much traveling, and this brand hits the top 2 worst suitcase brands to buy.
great carry on
the best carry on
Great for flights.
Great travel luggage. Can keep with you on flight. Light weight and great mobility.
Only largest expands / as stated
I like the wheels and I like that it is light weight. I like the color. Thats it. I bought one that had been returned so I got a discount on it. I like saving money!
Good for occasional use
Good for short trips
workmanship
it looked very good. we bought these for a grandson 13 years old perfect for him.
Its a suitcase
Originally I could not get this lock open for the life of me. I found a YouTube video how to open it and got it. Suitcase is decent for the price. Beware of the lock!
Product exterior doesnt match picture
Its a fine suitcase but the actual exterior is grainy, not shiny as it looks in the picture. Not cute at all; am returning it.
Kind of small.
Kind of small. I wanted to make sure that I got the travel overhead compartment sized. It fits the dimensions for what I looked online at a local airport. But it is pretty small. Seems like it couldve been a few inches bigger in every direction and still been fine but I didnt wanna risk it
Good little case
Holds enough for a 3/4 day trip. Easy to use. Looks nice.
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