Im a West Elm, Crate and Barrel, Room and Board, Restoration Hardware kind of furniture shopper. but I needed something nice and fast to arrive for my guest bedroom. So I ordered this bed because it complimented my existing midcentury aesthetic. I have to say that it arrived not only a day early, but it was sooo easy to assemble (easier than Ikea), and it is super nice! The quality and construction is aming! Just wow! Good value and cute color.
I assembled the bed myself easily (I am 50 yo small woman), though the instruction is a bit confusing with the numbers and letters on it. The parts have the numbers but no letters, so I dont know why they put letters on the instruction.
I found one of the slats is shorter than the other by 1 so it will fall if I put in on the bed frame. I contacted the customer support, spoke to them providing all the information about my order and they requested me to provide them via email with the invoice from and pictures of the defected slat. I did send them on March 17, then they asked me again on March 19 and I sent the document again. On March 23, they sent me another email asking the same information. I replied that I have sent it. Today, they sent me another email still requesting the same. Unbelievable!! they obviously do not communicate to each other in their customer support system. So just be ready to deal with them when you get a defected item. I will update my review once I get the replacement of the slat.
I am writing an update of the purchase, today April 2.
After I told them that I will give an honest feedback on about their service, on the next day, they sent me email confirming that they would send me the slat replacement. I received the replacement of full set of slats yesterday. I would have given 4 stars for the great product and great price minus confusing instruction. But the experience with their customer service took away another star. so you get what you pay for.
I love this bed frame. It was packaged well, easy to assemble, is sturdy and stylish, and is beautiful in our guest room. A regular twin mattress fits well and is comfortable on the frame. I would definitely buy again.
Reviews
Surprisingly Sturdy and Stylish
Im a West Elm, Crate and Barrel, Room and Board, Restoration Hardware kind of furniture shopper. but I needed something nice and fast to arrive for my guest bedroom. So I ordered this bed because it complimented my existing midcentury aesthetic. I have to say that it arrived not only a day early, but it was sooo easy to assemble (easier than Ikea), and it is super nice! The quality and construction is aming! Just wow! Good value and cute color.
I have a bed
Love how easy it was to setup! Sturdier than I expected
Great product poor customer service
I assembled the bed myself easily (I am 50 yo small woman), though the instruction is a bit confusing with the numbers and letters on it. The parts have the numbers but no letters, so I dont know why they put letters on the instruction. I found one of the slats is shorter than the other by 1 so it will fall if I put in on the bed frame. I contacted the customer support, spoke to them providing all the information about my order and they requested me to provide them via email with the invoice from and pictures of the defected slat. I did send them on March 17, then they asked me again on March 19 and I sent the document again. On March 23, they sent me another email asking the same information. I replied that I have sent it. Today, they sent me another email still requesting the same. Unbelievable!! they obviously do not communicate to each other in their customer support system. So just be ready to deal with them when you get a defected item. I will update my review once I get the replacement of the slat. I am writing an update of the purchase, today April 2. After I told them that I will give an honest feedback on about their service, on the next day, they sent me email confirming that they would send me the slat replacement. I received the replacement of full set of slats yesterday. I would have given 4 stars for the great product and great price minus confusing instruction. But the experience with their customer service took away another star. so you get what you pay for.
Stylish and sturdy
I love this bed frame. It was packaged well, easy to assemble, is sturdy and stylish, and is beautiful in our guest room. A regular twin mattress fits well and is comfortable on the frame. I would definitely buy again.
Modern bed
Looks great! Sturdy and quality so beautiful and wonderful
cant be beat
You cant go wrong. Inexpensive and solid. Im happy with my purchase
Excellent value for the money
It was easy to assemble, its easily into any room and is very comfortable. Pretty comfy for the price
simple yet perfect
very easy to put together. very sturdy. great value Highly recommend
Good for my purpose
Its sturdy enough, and very easy to assemble Quality seems to be good so far
Thumbs up
Easy to assemble Well made and comfy!
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