Based on 401 Reviews

Average

4.7

(401 Reviews)
5 Star
309
4 Star
69
3 Star
20
2 Star
2
1 Star
1

Reviews

  • user2

    Not impressed

    Not what I expected. I purchased this mainly based on the reviews however the warmth isnt there. Per the specifications it should warm 400-1000 square feet. So far this is not warming up my space at all

  • user2

    Stove shipped without legs. Un-safe for now.

    Nice fireplace. No legs came with it. Only the screws to attach them with. Notified customer care. They said a reply would be in 24 hrs.

  • user2

    A pretty and functional heater!

    This is a great little resin plastic heater stove, relatively quiet, nice color and light, fairly realistic glowing ember bed. Puts out a decent heat in our 12x15 veranda sitting 6 feet away, fan is relatively quiet but not adjustable, and is thermostat controlled at the temp you choose with a LCD readout visible for 5 seconds at the front, through the door and then goes out so it wont ruin the ambiance. It has a timer which can go out to 8 hours...I think it does not thermostat with the timer, so its a good preheater, but it could overheat if left unattended and monitored. Its a little weighty with the tempered glass door and side windows, and you do need to install the feet so ensure you have help if needed to upend it to install the legs. Seems pretty sturdy and its not overly deep, with nice width for viewing. For next day prime delivery and discount, this beauty was well worth it to replace a noisy, ugly, quartz heater.

  • user2

    Works very well, just right to take the chill off, not Bake a Potatoe

    Very Great addition

  • user2

    We love this!

    The first one we had came apart but had no issue getting a replacement. We are really happy w this new unit!

  • user2

    Heating element goes out too soon

    It was good while it lasted but after using it for 3 days it seems like the heating element went out, pretty disappointing. Guess Ill be searching for another heater.

  • user2

    Impressive and effective

    This is really a nice heater that works well. It was easy to attach the legs - just screw them on. It actually does heat up my place enough that I can turn heater down much lower. It will automatically shut off when it reaches your set temperature, but it turns back on as necessary. You can also choose a time limit for it to operate. My ONLY complaint is that I have to get on my knees and/or bend over for the remote to work. Standing up, the remote cant connect with the sensor. However, it looks wonderful and I love the fireplace effects, which operate separately. Finally, its small (I got 23 inch for an 800 sq. ft place; it fits into the living room well, but still heats.

  • user2

    Awesome!

    Love it absolutely beautiful!

  • user2

    Great Fireplace and Even Better Customer Service

    I would like to give a shout out to the customer service team at Turbo. My goal for the fireplace was to keep in a spare bedroom for visitors who required additional heat (house runs cold). After realizing the heating element in the fireplace was faulty (several months after storing it), I contacted the customer service team and couldnt have been more pleased. After some brief trouble-shooting, they worked quickly to replace the unit and a new one arrived within a week of the initial inquiry. They were also very friendly which seems harder to come by in todays electronic customer service environment. Thanks again to the Turbo Team and supporting your products the old school way -- until full customer satisfaction is achieved! K. Dinsmore

  • user2

    Very nice looking

    Great little fireplace! The flames are very nice to look at and resemble a real fire with the orange and red colors. The heater is nice to be set on a timer and temperature.

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