First unit I received had a clicking sound every 5 seconds. I contacted customer service and after sharing a video of my problem, they promptly sent another unit that worked perfectly. Happy with my purchase.
Nice visual effects, remote control works all features, need a tad more heat would be better if it was 1500 or1800 watts and you didnt have to open the door to see temperature setting, thanks
This is a beautiful little heater and as long as you do not have pets or children it would be a great item. Underneith the fireplace is where the heat element is located and it gets very red and hot. Ive had units that were cool to the touch everywhere but this is not one of those.
The heater works well. It takes some time to get the feet on. has great customer service. When I tried to start it the first time I kept receiving error messages. I contacted customer service and they helped me to get it working and then followed up a day later to ensure it was still working. Excellent customer service.
This is great! Looks nice and gives out good warmth. My dogs love to lay by it. Box had 2 loose screws and found 3 areas where no screws were in the unit. Tried to place them and they were either stripped or too small. Does not affect integrity of the unit thankfully. Overall, looks and feels cozy in the living room.
The furnace for our central heating system was not working and it took over a week to repair (ended up replacing the control board).
During this time, we used this heater to heat up our 500+ sq. ft. bedroom area. We were a bit skeptical at first if this tiny heater would do the job. After running it for several hours, the temp in our bedroom went back up over 7 degrees to our normal temp (63F to 70F).
It has been a real lifesaver because the outside temp dropped to under 40F last week. We would have probably froze to death if it wasnt for this heater. Highly recommend!
Reviews
Great customer service
First unit I received had a clicking sound every 5 seconds. I contacted customer service and after sharing a video of my problem, they promptly sent another unit that worked perfectly. Happy with my purchase.
Well made
Nice visual effects, remote control works all features, need a tad more heat would be better if it was 1500 or1800 watts and you didnt have to open the door to see temperature setting, thanks
Beautiful but not safe for pets or small animals.
This is a beautiful little heater and as long as you do not have pets or children it would be a great item. Underneith the fireplace is where the heat element is located and it gets very red and hot. Ive had units that were cool to the touch everywhere but this is not one of those.
Use a long Phillips head screw driver to install the legs.
Perfect for a mid sized room. Theyll be another in our future....
heats fast
heats up fast, door was a little bent
Great product, bad remote
Great product but the remote didnt work. I called and they promised to send me a new one when available but never did.
Great design! Very authentic older fireplace heater.
Quality product!
Good product- great service
The heater works well. It takes some time to get the feet on. has great customer service. When I tried to start it the first time I kept receiving error messages. I contacted customer service and they helped me to get it working and then followed up a day later to ensure it was still working. Excellent customer service.
Love it!
This is great! Looks nice and gives out good warmth. My dogs love to lay by it. Box had 2 loose screws and found 3 areas where no screws were in the unit. Tried to place them and they were either stripped or too small. Does not affect integrity of the unit thankfully. Overall, looks and feels cozy in the living room.
WOW it really works!
The furnace for our central heating system was not working and it took over a week to repair (ended up replacing the control board). During this time, we used this heater to heat up our 500+ sq. ft. bedroom area. We were a bit skeptical at first if this tiny heater would do the job. After running it for several hours, the temp in our bedroom went back up over 7 degrees to our normal temp (63F to 70F). It has been a real lifesaver because the outside temp dropped to under 40F last week. We would have probably froze to death if it wasnt for this heater. Highly recommend!
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