I have never bought a couch online so I was a bit skeptical however I did read the other reviews and I was very happy with them. (Hence my purchase)
The couch came very quickly (for me it came in a span of two days, it does state that on the shipping instructions) it was very easy to put together and I love how it complements my room. It is a firm, solid and well-made piece of furniture.
I panicked because only one box came the first day. But all 5 of the others came the very next day. The couch is awesome. Super sturdy and easy to assemble. I recommend a cover of some sort if you have animals but other than that its perfect.
Delivered very quickly - after almost 2 days i believe. The boxes are easy to move, but i had a dolly.
Easiest furniture i have ever assembled, several screws total and acceptionally modular design. Each of the sections has a large amount of space for storing literally anything from tools to blankets. As other comments point out its stiffer but thats bc of the storage and relative to couches with storage this is comfortable.
I absolutely love this couch and all of the different things I can do with it. My parents came over and help me set it up. It was easy to assemble. One person could have assembled it on their own. It was nice having extra hands because it saved time.
Im moving into my first place that needed furniture which meant I had to buy a couch. Im admittedly very picky and knew I wanted something velvet without breaking the bank. This couch seemed even better than the $3000+ couches I was looking at considering it not only has the look, but function too with the built in storage. Upon receiving the couch (a total of 6 boxes which did get delivered in 2 separate shipments), my expectations were exceeded. This is probably the softest couch Ive ever felt and it looks like luxury. The customer service was also outstanding. One of the arm/back pieces had a slight mark on it (looked like the velvet had probably just gotten scrunched from shipping), so I reached out to see if they had any suggestions for steaming or cleaning and they just shipped me a new piece all together. Would recommend this couch to anyone whether youre moving into your first place, or are in your family home.
Update:
Customer service was very great to work with, although there were some issues with shipping and quality control, they rectified the issue swiftly. My missing section was delivered the next day and a replacement arm rest was sent right away. Im still leaving it at 4 stars due to the quality control on the parts but it really is a beautiful couch. One major issue was with shipping. The company had all the right tracking numbers but only provides one so when and FedEx tells you it was delivered to have no way of knowing if all the packages have arrived because they arent numbered and the customer doesnt receive all the tracking numbers, that could be easily resolved. Either way, I dont think youll be completely disappointed with this purchase.
Original:
Awaiting customer service and if the issue is resolved Ill update my review, but the price on this couch isnt cheap so I would expect better quality control. I am missing two back rests which means I paid for the more expensive couch but they didnt ship me the one I paid for. At least the color was right. Putting it together would have been simple had their quality control checked the tack welds on the pieces. Almost every metal piece is angled making them not fit in the wholes properly, which also leads to my next issue. One of my back rests had the holes drilled two inches lower than all the rest making the back rest stick up higher and not be flush with the bottom of the couch and therefore the leg cant screw in properly.
So Im missing two back rests and one that wasnt properly assembled where they are made.
Seems like a comfy couch my next biggest concern is how well it is sewn together. Im not sure how long the seams will last.
The positives are that the storage is great, though not very deep, and the fact that it is completely modular which is why I wanted it in the first place. Hopefully customer service can respond soon about the three back rests and I can be happy with this couch.
Put throws over the bottom since my dogs think I bought it for them! Can put a piece from the end to the middle to make a bed when someone stays over. Love the extra storage! Very comfortable! Wanted a little darker grey. This is very light. Bought some Scotchgard. All in all Im very happy with it!
Reviews
Gets the job done
Its a good couch gets the job done. Not the most comfortable but not uncomfy ,still good quality i must say
Well-made, modern with an elegant twist
I have never bought a couch online so I was a bit skeptical however I did read the other reviews and I was very happy with them. (Hence my purchase) The couch came very quickly (for me it came in a span of two days, it does state that on the shipping instructions) it was very easy to put together and I love how it complements my room. It is a firm, solid and well-made piece of furniture.
Dont freak out about shipping
I panicked because only one box came the first day. But all 5 of the others came the very next day. The couch is awesome. Super sturdy and easy to assemble. I recommend a cover of some sort if you have animals but other than that its perfect.
They have my vote
Delivered very quickly - after almost 2 days i believe. The boxes are easy to move, but i had a dolly. Easiest furniture i have ever assembled, several screws total and acceptionally modular design. Each of the sections has a large amount of space for storing literally anything from tools to blankets. As other comments point out its stiffer but thats bc of the storage and relative to couches with storage this is comfortable.
Amazing couch
Love this couch. Super easy to assemble. Was impressed with how it shipped. Very easy to clean and very comfortable.
Awesome couch
I absolutely love this couch and all of the different things I can do with it. My parents came over and help me set it up. It was easy to assemble. One person could have assembled it on their own. It was nice having extra hands because it saved time.
Seriously the best couch
Im moving into my first place that needed furniture which meant I had to buy a couch. Im admittedly very picky and knew I wanted something velvet without breaking the bank. This couch seemed even better than the $3000+ couches I was looking at considering it not only has the look, but function too with the built in storage. Upon receiving the couch (a total of 6 boxes which did get delivered in 2 separate shipments), my expectations were exceeded. This is probably the softest couch Ive ever felt and it looks like luxury. The customer service was also outstanding. One of the arm/back pieces had a slight mark on it (looked like the velvet had probably just gotten scrunched from shipping), so I reached out to see if they had any suggestions for steaming or cleaning and they just shipped me a new piece all together. Would recommend this couch to anyone whether youre moving into your first place, or are in your family home.
The most important thing is to get what you pay for
The room was not complete, it lacked the cushion and the legs mom love it!
Great customer service Missing items and bad quality assurance
Update: Customer service was very great to work with, although there were some issues with shipping and quality control, they rectified the issue swiftly. My missing section was delivered the next day and a replacement arm rest was sent right away. Im still leaving it at 4 stars due to the quality control on the parts but it really is a beautiful couch. One major issue was with shipping. The company had all the right tracking numbers but only provides one so when and FedEx tells you it was delivered to have no way of knowing if all the packages have arrived because they arent numbered and the customer doesnt receive all the tracking numbers, that could be easily resolved. Either way, I dont think youll be completely disappointed with this purchase. Original: Awaiting customer service and if the issue is resolved Ill update my review, but the price on this couch isnt cheap so I would expect better quality control. I am missing two back rests which means I paid for the more expensive couch but they didnt ship me the one I paid for. At least the color was right. Putting it together would have been simple had their quality control checked the tack welds on the pieces. Almost every metal piece is angled making them not fit in the wholes properly, which also leads to my next issue. One of my back rests had the holes drilled two inches lower than all the rest making the back rest stick up higher and not be flush with the bottom of the couch and therefore the leg cant screw in properly. So Im missing two back rests and one that wasnt properly assembled where they are made. Seems like a comfy couch my next biggest concern is how well it is sewn together. Im not sure how long the seams will last. The positives are that the storage is great, though not very deep, and the fact that it is completely modular which is why I wanted it in the first place. Hopefully customer service can respond soon about the three back rests and I can be happy with this couch.
Love the versatility!!!
Put throws over the bottom since my dogs think I bought it for them! Can put a piece from the end to the middle to make a bed when someone stays over. Love the extra storage! Very comfortable! Wanted a little darker grey. This is very light. Bought some Scotchgard. All in all Im very happy with it!
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