They responded to my issue very quickly. This bed is very nice, for the price. I wanted a daybed for my guest room, didnt want to spend too much money but the cheapest daybeds are metal which I dont like the look of. For less than $200 and free shipping you really cant go wrong. I love the color and it is a very fashionable, classic look. I am a petite woman and me and my sister were able to put this bed together ourselves in about 2 hours. As other reviewers said, you definitely want to assemble laying this bed down, not upright as the directions tell you to. I think its a 2 person job because of the small wooden slats that you have to put in the upper back and each side, it is difficult to get them to stay in place so you really need an extra person to hold them down. The bed is a lot closer to the ground than I thought it would be, but beautiful bed and great price
Great daybed
They responded to my issue very quickly. This bed is very nice, for the price. I wanted a daybed for my guest room, didnt want to spend too much money but the cheapest daybeds are metal which I dont like the look of. For less than $200 and free shipping you really cant go wrong. I love the color and it is a very fashionable, classic look. I am a petite woman and me and my sister were able to put this bed together ourselves in about 2 hours. As other reviewers said, you definitely want to assemble laying this bed down, not upright as the directions tell you to. I think its a 2 person job because of the small wooden slats that you have to put in the upper back and each side, it is difficult to get them to stay in place so you really need an extra person to hold them down. The bed is a lot closer to the ground than I thought it would be, but beautiful bed and great price