We finally got this installed. I will add that we removed all the water savers prior to installation. The thermostat needed to be replaced and the company sent us a new one but after trying every which way, my husband could not get the thermostat out. The customer service rep was very patient in determining what type of thermostat we needed and provided two kinds of instructions. (Wish there was a video) Even though the old one looked like new (and we used it everyday), we replaced it. The jets work fine, however, there is less shower pressure when they are all on. Turn the jets off, and the rain shower is pleasantly strong. I have no problem with the location of the wand. It can be looped so that it does not touch the floor when it is in the holder. I like to use the wand to rinse off the shower walls and also it will reach the shower bench when seated. It’s a cool eye-catching addition to our new shower.
Great Eyecatching Product!
We finally got this installed. I will add that we removed all the water savers prior to installation. The thermostat needed to be replaced and the company sent us a new one but after trying every which way, my husband could not get the thermostat out. The customer service rep was very patient in determining what type of thermostat we needed and provided two kinds of instructions. (Wish there was a video) Even though the old one looked like new (and we used it everyday), we replaced it. The jets work fine, however, there is less shower pressure when they are all on. Turn the jets off, and the rain shower is pleasantly strong. I have no problem with the location of the wand. It can be looped so that it does not touch the floor when it is in the holder. I like to use the wand to rinse off the shower walls and also it will reach the shower bench when seated. It’s a cool eye-catching addition to our new shower.