You cannot beat the product and the customer service!
I ordered this safe only to have it get lost in transit. Contacted the seller and Alan immediately got a new one out in the mail. The safe arrived 48 hours later and unfortunately, the digital locking mechanism malfunctioned and it could only be unlocked by key. Alan didnt miss a beat and got another one in the mail quickly. 48 hours later and I have an awesome safe that exceeds expectations at a fraction of the cost of others. Everything works great. An added benefit was Alan telling me to keep the safe that malfunctioned as well. Amazing service to say the least!
While I love the safe, what really impressed me was the excellent customer service provided by Alan and the quick steps taken to ensure the problems were taken care of quickly. That is something that is sorely missing in most transactions these days. I HIGHLY recommend this company and product! I know where to go for future products!
You cannot beat the product and the customer service!
I ordered this safe only to have it get lost in transit. Contacted the seller and Alan immediately got a new one out in the mail. The safe arrived 48 hours later and unfortunately, the digital locking mechanism malfunctioned and it could only be unlocked by key. Alan didnt miss a beat and got another one in the mail quickly. 48 hours later and I have an awesome safe that exceeds expectations at a fraction of the cost of others. Everything works great. An added benefit was Alan telling me to keep the safe that malfunctioned as well. Amazing service to say the least! While I love the safe, what really impressed me was the excellent customer service provided by Alan and the quick steps taken to ensure the problems were taken care of quickly. That is something that is sorely missing in most transactions these days. I HIGHLY recommend this company and product! I know where to go for future products!