I will start off by saying the bed is beautiful and better than what I expected. The only negative was that the main frame bar didnt last a year before breaking in half. The customer service was great though and they were very understanding! They replaced the bar for us immediately after sending pictures and given all the details needed. Im still very happy with the bed even though the quality of the metal bars are not the greatest, you get what you pay for. I gave it 4 stars only because of the problem with the bar breaking. For their customer service and warranty I give 5 stars. I hope it will last us a while longer.
Love the bed, and the customer service is great!
I will start off by saying the bed is beautiful and better than what I expected. The only negative was that the main frame bar didnt last a year before breaking in half. The customer service was great though and they were very understanding! They replaced the bar for us immediately after sending pictures and given all the details needed. Im still very happy with the bed even though the quality of the metal bars are not the greatest, you get what you pay for. I gave it 4 stars only because of the problem with the bar breaking. For their customer service and warranty I give 5 stars. I hope it will last us a while longer.