Missing pieces made it impossible to assemble what would have been a great chair.
The chair was exactly what I was looking for. Unfortunately when I began to assemble the chair, and began to lay out the pieces necessary for assembly, as pictured in directions, I realized the chair arrived with several pieces missing. I contacted the seller, described the situation, and even took pictures of the pieces I had, and which pieces were missing. I laid out the information very precisely.
The woman who I spoke to was very pleasant. She said to send all the info to an E-mail address she gave me. I did so. About 10 days later a small package arrived for me. I was sent all the pieces I already had, instead of those I was missing. At that point I gave up, and returned the item. It would have been a great chair if I had been able to assemble it!
Missing pieces made it impossible to assemble what would have been a great chair.
The chair was exactly what I was looking for. Unfortunately when I began to assemble the chair, and began to lay out the pieces necessary for assembly, as pictured in directions, I realized the chair arrived with several pieces missing. I contacted the seller, described the situation, and even took pictures of the pieces I had, and which pieces were missing. I laid out the information very precisely. The woman who I spoke to was very pleasant. She said to send all the info to an E-mail address she gave me. I did so. About 10 days later a small package arrived for me. I was sent all the pieces I already had, instead of those I was missing. At that point I gave up, and returned the item. It would have been a great chair if I had been able to assemble it!