It seems like it might be a nice trampoline; although, it was missing a spring, and a lower mounting pole. Customer service has limited hours, and are not available on Friday after 12-noon. It kinda stinks to have an almost assembled trampoline sit from Friday at three 3pm, and not get in touch with anyone to rectify the situation until Monday.
Despite the missing parts, customer service is excellent, friendly, and professional. They responded and shipped the missing parts immediately. I recommend purchasing their products.
Missing Parts, and Limited Support...UPDATE:
It seems like it might be a nice trampoline; although, it was missing a spring, and a lower mounting pole. Customer service has limited hours, and are not available on Friday after 12-noon. It kinda stinks to have an almost assembled trampoline sit from Friday at three 3pm, and not get in touch with anyone to rectify the situation until Monday. Despite the missing parts, customer service is excellent, friendly, and professional. They responded and shipped the missing parts immediately. I recommend purchasing their products.