My family loves this trampoline. I researched many different brands and sizes and I am so glad I decided on this one. It’s very well constructed and sturdy. We use it almost every day! Assembly was challenging but the instructions were clear and easy to follow. Putting together any trampoline is daunting but my husband and I knocked it out in a couple of hours. We are very pleased with the product and have recommended to a few other families, one of which also purchased it and love it!
Customer service is wonderful also. We were hit by Hurricane Zeta and our trampoline was badly damaged. Having to replace the whole thing is not in the budget because we have home repairs from storm damage that take precedence. I contacted the company to see if we could order just the parts that need to be replaced (the mat, some of the frame and the net poles) and Jess has been wonderful in getting us what we need!
Amazing quality and wonderful customer service
My family loves this trampoline. I researched many different brands and sizes and I am so glad I decided on this one. It’s very well constructed and sturdy. We use it almost every day! Assembly was challenging but the instructions were clear and easy to follow. Putting together any trampoline is daunting but my husband and I knocked it out in a couple of hours. We are very pleased with the product and have recommended to a few other families, one of which also purchased it and love it! Customer service is wonderful also. We were hit by Hurricane Zeta and our trampoline was badly damaged. Having to replace the whole thing is not in the budget because we have home repairs from storm damage that take precedence. I contacted the company to see if we could order just the parts that need to be replaced (the mat, some of the frame and the net poles) and Jess has been wonderful in getting us what we need!