My kids love this trampoline and it was pretty easy to assemble. I couldn’t get the spring pad to fit, and I assumed I was just not putting it on correctly. After four months, I finally watched the YouTube assembly video and saw that the spring pad should not be tight like mine was. I contacted the seller through and Jason took care of things right away. He sent out a new spring pad that fits great and we’re all very happy with the trampoline.
Excellent Customer Service
My kids love this trampoline and it was pretty easy to assemble. I couldn’t get the spring pad to fit, and I assumed I was just not putting it on correctly. After four months, I finally watched the YouTube assembly video and saw that the spring pad should not be tight like mine was. I contacted the seller through and Jason took care of things right away. He sent out a new spring pad that fits great and we’re all very happy with the trampoline.