Based on 196 Reviews

Average

4.5

(196 Reviews)
5 Star
135
4 Star
40
3 Star
15
2 Star
5
1 Star
1
  • user2

    Ottoman side feels flimsy and the Fabric Color and texture are both disappointing.

    Well, I had my hopes up! The thing came very well packaged and looks nice when you assemble it. (Easy as pie). Issues start to arise immediately. My excitement faded quickly to oh no. 1) The ottoman doesnt attach to the main part. It just floats around. It gets out of place easily. 2) The ottoman cushion doesnt attach to the ottoman, when you sit on that part it raises up and eventually slides a bit out of position away from the back cushion. 3) The material is kind of scratchy and looks much more rustic than I expected. Also lighter colored. There are lots of white streaks in the material. It isnt a solid color at all. Looks like something from Pottery Barn. The material doesnt match the modern design at all. 4) The back cushion to the ottoman side ends up sitting several inches lower. I think because the long cushion isnt anchored to anything and every slides out and down. I even bought the 1200 couch over the 800 thinking that would mean quality. I think most of my problems are about the ottoman (and the fabric). Now I gotta figure out how to return it! Hope that is easy. Peace.