Based on 196 Reviews

Average

4.5

(196 Reviews)
5 Star
135
4 Star
40
3 Star
15
2 Star
5
1 Star
1
  • user2

    Came Damaged with a Tear / Is Stiff / Good Style / Tan / Easy Delivery

    TL;DR: The couch came with a large rip, but was otherwise as I expected when I ordered. My expectations were pretty well set from looking at photos and reading other reviews. The couch may be a little stiffer than I expected but I knew it would be stiff. Im hoping, as others have hoped in reviews, that the cushions soften a little bit over time. This is a decent couch, definitely stiff at first but the style looks good in our room and the seems to be of good quality. The stitching// a little thin but time will tell., INITIALLY the was dry but not bad. On first impressions we really dig the color and style of it. Our couch came brand new in the box with a large (hand/sized) tear in the breathable fabric near the seam on the hidden back/side of the couch. Luckily the cushion will cover it// but we will need to figure out the best way to close it so that it doesnt continue to rip more. So that was the biggest disappointment with this couch so far (day 1). Something cool about this couch is that it comes fully assembled except the feet and cushions (so fully assembled), and the bottom cushion is 1 piece and is apparently stitched onto the couch. So no adjusting. I used a good 2 step cleaner and conditioner right after getting it set up. That really helped the feel of the and even the look// I recommend doing this. You should clean and condition all the once every 6 months to keep it gucci. Overall I think it was a little expensive to have a large tear in a spot where your weight will go, but if it were shipped without the damage I would probably recommend the couch to a friend. We dont necessarily feel like going through the return process for this rip as it is at least out of sight (behind the cushions). Delivery service was good, called me and ended up coming to my house early since they were in the area which worked well for me. They were helpful and brought it just inside my front door for me when I asked (I have a recently broken toe at the moment). Put the couch together in moments and it was set up.