The customer service is amazing and they have great products I recommend their products 1000% really check them out !!!! Just a heads up, this ships in 2 separate boxes and may arrive a day apart from eachother. I emailed the company before realizing this and to my surprise they emailed me back assuring the other box was on the way, with tracking info, within less than an hour! Superb communication and support. The couch was well packaged and absolutely stunning when put together. I am obsessed with it!
Two quick details:
1) You really need a second person to help put the back of the couch on. Its not too complicated, it just requires both sides of the back to be lined up exactly to slide into the metal parts that hold it to the sides.
2) This is not a floofy, puffy, super squishy couch. It is relatively firm without being uncomfy.
Gorgeous
The customer service is amazing and they have great products I recommend their products 1000% really check them out !!!! Just a heads up, this ships in 2 separate boxes and may arrive a day apart from eachother. I emailed the company before realizing this and to my surprise they emailed me back assuring the other box was on the way, with tracking info, within less than an hour! Superb communication and support. The couch was well packaged and absolutely stunning when put together. I am obsessed with it! Two quick details: 1) You really need a second person to help put the back of the couch on. Its not too complicated, it just requires both sides of the back to be lined up exactly to slide into the metal parts that hold it to the sides. 2) This is not a floofy, puffy, super squishy couch. It is relatively firm without being uncomfy.