For the money the cost I would expect a flawless product on delivery. One of the legs for the rockers did not have the pre/drilled hole for easy attachment as the other three had. I had to align and drill it myself. The same section was missing the screw that holds the arm to the chair. Wouldnt have a problems with this is I had the correct screw to install. But I had to go into the garage and find a make shift lag screw that would temporarily hold the arm on so my wife good sit in the present I bought for her. Over all I think the chair will stand up, time will tell but PLEASE send me the correct screw to install to hold the arm on to the back rail. As far as comfort my wife likes it, to small for me at 6 2 and 220 LBS. Appears that it will hold together after the missing screw is received and installed. Time will tellupdate, years later, never received the missing part or contact from of the manufacturer. Chair is still standing but becoming lose feeling. Has been sat in only several times. Not very comfortable.
Poor Quality Control
For the money the cost I would expect a flawless product on delivery. One of the legs for the rockers did not have the pre/drilled hole for easy attachment as the other three had. I had to align and drill it myself. The same section was missing the screw that holds the arm to the chair. Wouldnt have a problems with this is I had the correct screw to install. But I had to go into the garage and find a make shift lag screw that would temporarily hold the arm on so my wife good sit in the present I bought for her. Over all I think the chair will stand up, time will tell but PLEASE send me the correct screw to install to hold the arm on to the back rail. As far as comfort my wife likes it, to small for me at 6 2 and 220 LBS. Appears that it will hold together after the missing screw is received and installed. Time will tellupdate, years later, never received the missing part or contact from of the manufacturer. Chair is still standing but becoming lose feeling. Has been sat in only several times. Not very comfortable.