We carefully chose this rocker thinking we were buying a good quality product that would last years. Although it is an outdoor product, ours was gently used indoors. In less than 4 months one of the main supports cracked for no apparent reason. We called , who said it was s problem. On the second attempt with , they had us send pictures and agreed to replace the broken part. We are not confident, but they are trying to make it right. It was not the extremely sturdy rocker we hoped for.
Broke in under 4 months
We carefully chose this rocker thinking we were buying a good quality product that would last years. Although it is an outdoor product, ours was gently used indoors. In less than 4 months one of the main supports cracked for no apparent reason. We called , who said it was s problem. On the second attempt with , they had us send pictures and agreed to replace the broken part. We are not confident, but they are trying to make it right. It was not the extremely sturdy rocker we hoped for.