Excellent customer service and beautiful, sturdy rockers
I received two of the brown rockers as a gift. When I took them out of the box to put them together, I discovered that both rockers were lacking predrilled holes on the big side pieces, so I was unable to assemble them immediately. I called customer service and they were wonderful / so helpful and nice, and they got replacement parts sent to me very quickly. With the replacement parts, I got both rockers assembled easily and WOW! Not only are these beautiful rockers but they are STURDY! I am so so so happy with these, especially knowing how great customer service is.
Excellent customer service and beautiful, sturdy rockers
I received two of the brown rockers as a gift. When I took them out of the box to put them together, I discovered that both rockers were lacking predrilled holes on the big side pieces, so I was unable to assemble them immediately. I called customer service and they were wonderful / so helpful and nice, and they got replacement parts sent to me very quickly. With the replacement parts, I got both rockers assembled easily and WOW! Not only are these beautiful rockers but they are STURDY! I am so so so happy with these, especially knowing how great customer service is.