Good product, questionable quality with the casters.
Not so bad. The cabinet was reasonably sturdy metal and overall quality appears to be good. There is one flaw in the cheap resin casters that come with it. Why would a manufacturer make a nice metal set of drawers and cheap out with plastic casters? One caster broke immediately after installing. The drawers are currently unusable to me without casters. The manufacturer responded promptly and promised to send a replacement caster from China. I will await the part before revisiting this review. My fear is the replacement caster and the others will not stand the rigors of even residential use. This issue caused me consider sending it back, but it is way too heavy to handle in that regard. UPDATE: The replacement part arrived and was installed. Time will tell if it can hold up. Upgraded to four stars as the cabinet is everything else I was needing for a particular application. I was impressed with the reactive customer service; they really tried their best to make it right.
Good product, questionable quality with the casters.
Not so bad. The cabinet was reasonably sturdy metal and overall quality appears to be good. There is one flaw in the cheap resin casters that come with it. Why would a manufacturer make a nice metal set of drawers and cheap out with plastic casters? One caster broke immediately after installing. The drawers are currently unusable to me without casters. The manufacturer responded promptly and promised to send a replacement caster from China. I will await the part before revisiting this review. My fear is the replacement caster and the others will not stand the rigors of even residential use. This issue caused me consider sending it back, but it is way too heavy to handle in that regard. UPDATE: The replacement part arrived and was installed. Time will tell if it can hold up. Upgraded to four stars as the cabinet is everything else I was needing for a particular application. I was impressed with the reactive customer service; they really tried their best to make it right.