I bought this chair for my home office (Not a work/from/home, eight hour a day office, but a read the newspaper, play solitaire and watch YouTube videos home office). It fits the bill just fine for this function. Great price, pretty comfy for an hour or two at a time (maybe longer, I just havent been in it that long).
My biggest kudos, however, are for the customer service.During assembly, one screw holding the arms to the seat would not screw into the bottom and hold in place, so I only had three of four working screws. I bought the chair through Prime, so I could have easily returned the chair as defective, gotten a refund and started over again; however, I didnt want the hassle of disassembling the entire chair, re/packing it in the original box, toting it over to UPS for shipping, etc, so I took a chance on contacting customer service and describing my problem and requesting a new seat bottom instead. To my delight, I received a prompt response from Customer Service stating they would send me a new seat at no cost. It took a few days to arrive (because it shipped from California, and I live in Georgia), but once received, I replaced the three screw seat with the new one. Assembly went off like a charm and I am now sitting on a stable, comfy chair writing this review. I do want to say that customer service is the often overlooked aspect of a company. When all goes well (which is most of the time),there is no way to evaluate customer service. When needed, and customer service is bad, I am quick to write a bad review; however, when all goes well, I sometimes forget to give props to a good customer service team, so here I am giving thanks to the customer service department for helping me out.
Great Customer Service
I bought this chair for my home office (Not a work/from/home, eight hour a day office, but a read the newspaper, play solitaire and watch YouTube videos home office). It fits the bill just fine for this function. Great price, pretty comfy for an hour or two at a time (maybe longer, I just havent been in it that long). My biggest kudos, however, are for the customer service.During assembly, one screw holding the arms to the seat would not screw into the bottom and hold in place, so I only had three of four working screws. I bought the chair through Prime, so I could have easily returned the chair as defective, gotten a refund and started over again; however, I didnt want the hassle of disassembling the entire chair, re/packing it in the original box, toting it over to UPS for shipping, etc, so I took a chance on contacting customer service and describing my problem and requesting a new seat bottom instead. To my delight, I received a prompt response from Customer Service stating they would send me a new seat at no cost. It took a few days to arrive (because it shipped from California, and I live in Georgia), but once received, I replaced the three screw seat with the new one. Assembly went off like a charm and I am now sitting on a stable, comfy chair writing this review. I do want to say that customer service is the often overlooked aspect of a company. When all goes well (which is most of the time),there is no way to evaluate customer service. When needed, and customer service is bad, I am quick to write a bad review; however, when all goes well, I sometimes forget to give props to a good customer service team, so here I am giving thanks to the customer service department for helping me out.