Based on 316 Reviews

Average

4.6

(316 Reviews)
5 Star
221
4 Star
61
3 Star
25
2 Star
8
1 Star
1
  • user2

    need to finish assembling AND check that prior assembly was done correctly

    This is a great bike and we foresee many years of use. Its sturdy and the individual pieces seem of high quality. My son has had it a few months and its been good so far. However, as other reviews mentioned, this bike arrives only partially/assembled. You need some bike know/how and special tools to finish putting the bike together. The back wheel is not on, you need to put that on and figure out the gear assembly. Gear assembly needs some finessing to synch and may need additional adjustment to prevent it from catching or slipping. The front wheel was backwards and needed to be removed and flipped in order for the brake tread to work properly and safely. Even if the front wheel hadnt been backwards, it would have still needed to be removed because the brake line was twisted through the frame and couldnt work. If you didnt flip the front wheel and correct the brake line, you would not be able to brake the bike. Basically, its as if they showed the people handling the partial assembly a picture, but provided no instruction or training in how to put it together. The lack of instruction extends to the buyer as the ones in the box are very unclear. If you dont know how a bike is supposed to work or have the right tools, you will NOT be able to do this yourself. If you know bikes and have a socket wrench set, budget at least an hour to correct and complete the assembly; if you dont, budget at least 100 to have the local bike shop correct and complete the assembly.