Overpriced. This bed is beautiful!! It is rather heavy boxes that arrive. Unfortunately, after putting the bed together. One of the supporters does not adequately screw into the footboard. Therefore the bed is wobbly. I spoke to support and they informed me to contact the company. As returning the whole bed (after assembly) would be very difficult. Once spoken to the company directly, they informed me that they could not send me a new footboard despite being defective. POOR CUSTOMER SERVICE. Also disappointed with for not helping with this situation and saying that the whole bed would need to be returned after hours of building. The bed aesthetically looks nice. Not worth the hassle/ now I have to purchase a new bed.
Broken footboard
Overpriced. This bed is beautiful!! It is rather heavy boxes that arrive. Unfortunately, after putting the bed together. One of the supporters does not adequately screw into the footboard. Therefore the bed is wobbly. I spoke to support and they informed me to contact the company. As returning the whole bed (after assembly) would be very difficult. Once spoken to the company directly, they informed me that they could not send me a new footboard despite being defective. POOR CUSTOMER SERVICE. Also disappointed with for not helping with this situation and saying that the whole bed would need to be returned after hours of building. The bed aesthetically looks nice. Not worth the hassle/ now I have to purchase a new bed.