We have had our grey chairs for a few weeks now. One of the chairs had a very bad dent from how it was shipped. We contacted the company and they apologized plus they sent out a replacement base. Excellent customer service!!!!
Pros- Looks amazing, comfortable, easy to put together, sturdy, LOVE LOVE how these look
Cons- the way the chair is packaged on itself make the arms have dents from the weight of the chair back. The dents didnt really lift. Glad the company sent a replacement base.
The chairs came in 2 different shipping boxes. Delivered at different times.
UPDATE!!!! Chair seat broke Was not getting used everyday. Weight of person sitting165 pounds when broke. See picture- Held together only by staples inside and the green straps is where you sit. Chairs look pretty, but not safe to use!
DID Love Love these Chairs- chair broke
We have had our grey chairs for a few weeks now. One of the chairs had a very bad dent from how it was shipped. We contacted the company and they apologized plus they sent out a replacement base. Excellent customer service!!!! Pros- Looks amazing, comfortable, easy to put together, sturdy, LOVE LOVE how these look Cons- the way the chair is packaged on itself make the arms have dents from the weight of the chair back. The dents didnt really lift. Glad the company sent a replacement base. The chairs came in 2 different shipping boxes. Delivered at different times. UPDATE!!!! Chair seat broke Was not getting used everyday. Weight of person sitting165 pounds when broke. See picture- Held together only by staples inside and the green straps is where you sit. Chairs look pretty, but not safe to use!