Zipper on netting broke first day - No response from company
UPDATE: Customer Service reached out and sent us a replacement netting for the broken zipper. Very pleased with how quickly it was resolved after they finally contacted me. The trampoline itself is wonderful and my daughter loves it.
We got this trampoline for our daughter for Christmas. The zipper broke the second time we closed it. I have emailed the company twice to see if they could send us a new net, but have not received a response for either email. The trampoline itself is very sturdy, but it definitely takes two people to set it up. This would have been five stars if not for the zipper. It is very flimsy and very tight, making it really difficult to zip up.
Zipper on netting broke first day - No response from company
UPDATE: Customer Service reached out and sent us a replacement netting for the broken zipper. Very pleased with how quickly it was resolved after they finally contacted me. The trampoline itself is wonderful and my daughter loves it. We got this trampoline for our daughter for Christmas. The zipper broke the second time we closed it. I have emailed the company twice to see if they could send us a new net, but have not received a response for either email. The trampoline itself is very sturdy, but it definitely takes two people to set it up. This would have been five stars if not for the zipper. It is very flimsy and very tight, making it really difficult to zip up.