For starters, I had a tracking number that said my 9 pieces would be delivered on Monday. 2 of the pieces arrived the day before, Sunday, and I immediatly contacted their customer service to see what was going on. They quickly replied with 7 additional tracking numbers, causing my confusion and panic to subside with easy. Their customer service staff was incredible friendly and fast. You cant ask for anything better.
Next up is the couch! All the parts are interchangable, so putting it together is very easy. You can get creative with it, you could easily buy more parts to change the functionality of it. I love it.
The color was exactly as advertised.
The couch is incredibly comfortable and supporting. Its both firm and soft. The storage is out of this world. It truly is a great couch. Everything about it.
It looks good, it makes the room look much larger than it is the way we layed it out. And like I said before, when our needs change and we use it in a different room/situation we can change it into something else.
Its a great couch. And I again, give credit where credit is due, their customer service is top notch! Easy directions.
Customer Service and Product TOP NOTCH!
For starters, I had a tracking number that said my 9 pieces would be delivered on Monday. 2 of the pieces arrived the day before, Sunday, and I immediatly contacted their customer service to see what was going on. They quickly replied with 7 additional tracking numbers, causing my confusion and panic to subside with easy. Their customer service staff was incredible friendly and fast. You cant ask for anything better. Next up is the couch! All the parts are interchangable, so putting it together is very easy. You can get creative with it, you could easily buy more parts to change the functionality of it. I love it. The color was exactly as advertised. The couch is incredibly comfortable and supporting. Its both firm and soft. The storage is out of this world. It truly is a great couch. Everything about it. It looks good, it makes the room look much larger than it is the way we layed it out. And like I said before, when our needs change and we use it in a different room/situation we can change it into something else. Its a great couch. And I again, give credit where credit is due, their customer service is top notch! Easy directions.