The trundle portion cannot roll. The casters are too short and ALL materials are cheapest possible
We assembled the bed and trundle. The most obvious problem is that the casters supplied with the trundle portion of the bed are only 1 in height. There is a cross support down the middle of the trundle bed that protrudes an inch from the bottom. This would drag on the floor if you have hard floors. Because we have carpet, we cant roll the trundle all unless we get larger casters (wheels) than the ones provided. In the picture above, you can see the problem. A portion of the frame would drag on the floor if you tried to move it with the current wheels.
In addition, every component part is distressingly poor quality. Everything is of the softest wood and shabbiest plastic venir. We are very disappointed because the bed looks very attractive in the pictures. However, up close, it is terribly cheap looking and, even with careful assembly, not sturdy. The components seem to be mostly soft wood, woodgrain plastic and plastic venir. I would not recommend that you order this bed.
We appreciate that the company did work with us on an earlier conflict. They were prompt about refunding a 100 delivery charge. We posted a positive review as a result of that interaction, but specified that we could not review the trundle bed because we had not yet put it together. Though we are very disappointed, we will try to make what use we can of the bed.
The trundle portion cannot roll. The casters are too short and ALL materials are cheapest possible
We assembled the bed and trundle. The most obvious problem is that the casters supplied with the trundle portion of the bed are only 1 in height. There is a cross support down the middle of the trundle bed that protrudes an inch from the bottom. This would drag on the floor if you have hard floors. Because we have carpet, we cant roll the trundle all unless we get larger casters (wheels) than the ones provided. In the picture above, you can see the problem. A portion of the frame would drag on the floor if you tried to move it with the current wheels. In addition, every component part is distressingly poor quality. Everything is of the softest wood and shabbiest plastic venir. We are very disappointed because the bed looks very attractive in the pictures. However, up close, it is terribly cheap looking and, even with careful assembly, not sturdy. The components seem to be mostly soft wood, woodgrain plastic and plastic venir. I would not recommend that you order this bed. We appreciate that the company did work with us on an earlier conflict. They were prompt about refunding a 100 delivery charge. We posted a positive review as a result of that interaction, but specified that we could not review the trundle bed because we had not yet put it together. Though we are very disappointed, we will try to make what use we can of the bed.