Very are happy with the trampoline. Our son has been enjoying it for five years. Unfortunately (although not surprisingly) the enclosures that attach the net to the polls had started to deteriorate. I contacted the customer service and they arranged for us to buy a new safety net. The net is perfect and we expect to get another 5 years of service out of the trampoline. Thank you Jenna for your help!
Excellent Customer Service
Very are happy with the trampoline. Our son has been enjoying it for five years. Unfortunately (although not surprisingly) the enclosures that attach the net to the polls had started to deteriorate. I contacted the customer service and they arranged for us to buy a new safety net. The net is perfect and we expect to get another 5 years of service out of the trampoline. Thank you Jenna for your help!